Supanames used to be ok, but they are now expensive and uncaring. Their support is useless, and try to hang on to you by not actioning transfer requests. There are much better services available.

They lose support tickets and simply do not care what quality of service they provide. Supanames have completely lost direction and their support team now frequently 'lose' support requests they don't like. Their servers have installed software that is four or five times behind the current public releases. The website as well as MySQL databases, emails and FTP can have periods, often long, when they are really slow. Their bespoke control panel has several quirks - including a password change that dosen't include MySQL databases.

The staff are rude and unhelpful, and their hosting has more down time than other providers.