During the upgrade process I ran into a few problems (that I created) and contacted Softsys Support for help. Within minutes (15 at the most) each of my problems were resolved (from permissions to database issues). Being an online only store uptime is a must for me and Softsys is by far the fastest and most thorough (and this all happened at 1:00 in the morning)! Thank you, Thank you, Thank you!

extremly over priced vps, no refund policy, money gone if you are unhappy with it

Bottom line: if you want a overpriced hosting for a blog or for a 3 html pages website no one reads SoftSys will get the job done. But if you actually want to host a website which actually does something, look elsewhere.

I would not recommend softsys. They have a lot of hidden fees. Like $20 downgrade fee, $50 backup retrieval fee, ect.. Im sure these things are somewhere in the fine print, but if it says daily backups are included most wouldnt think you have to actually pay $50 for them. Anyways, they do have good tech support that usually will get things fix in an hour or two. Unfortunately during the last year of our service I had to submit support tickets every time I went in to there webadmin panel. We switched and it is like a breath of fresh air, at least its over with now.

Absolutely Amazing! You just don't get technical assistance like this anywhere else on this planet! It's been years now and they just won't stop giving me oustanding and beyond competent, not to mention lightning fast, SERVICE and TECHNICAL SUPPORT! Great job, Nick, Rick, Harry and whoever else is over there at softsyshosting!

I migrated to them based on reviews that I read that I later found were astroturf. It turns out that their databases corrupt regularly and that they are trained to blame it on your application. I lost about a week of time troubleshooting and rebuilding databases. I finally cancelled my account and went to another host and have never looked back... Except for the part where they refuse to release my domain name. I seriously might have to lawyers involved as they still won't release it.

I have used them for a year. Very happy with their service and reliablity. They also support full tust mode and ASP.NET 3.5. Their support is the best, really hard to find such quality support that are priced so reasonable.

I just wanted to say that I am extremely happy with my overall experience, the machines are really fast and the support is too.

Keep up the good work..