4-12 Hour typical turnaround time for helpdesk tickets for their 24/7 "support".

Their supports techs were reasonably helpful but this company has grossly oversold their tech support capacity.

I have used A2Hosting.com for several years now, for a number of my websites. Tech support is always helpful when I call. I would recommend them to anyone who's looking for a dependable web host.

I’d like to say that my experience with a2hosting is excellent. The service has been superb, support team always willing to help me with problems ranging from batch file execution to c-records.

My site went down only one time during the period I have been dealing with the company, and the response time was about 10 minutes and they solved all the troubles within an hour. Pricing is not the lowest but it is competitive. And they even provide you with coupons at their web site.

They always update all their programs to the newest version, like Cpanel, fantastico, MySQL, Apache etc. They have great plans and lots of server features.

It is a good company with a very responsive support staff that will answer questions not only quickly, but also in a helpful and concise manner. In conclusion, I would like to say that I am happy using its services.

I have been using a2hosting for more than a year and it is the best shared host for the money. I am happy with server and network uptime and speed connectivity is really fast – my web site’s files upload very fast. I have only once downtime and I send a support ticket and they answered in 10 minutes and immediately solved the trouble. Moreover, technical support is very helpful when I need to understand something, they patiently explain me everything I need to know. They always offer new discounts in order to meet customers’ needs. The price fully fulfills my budget and I can express the point that this company meets my expectations. I think this host would be great for everyone.