Best VPS Host provider I have ever used. Support is fantastic. This company bends over backwards to prove they are reliable and wants to maintain their customer base. I have been with a number of other providers and KnownHost tops the list of most reliable, best support at a most reasonable price. Recommended wholeheartedly ! ! !

Hello everyone,

I have been a customer of Knownhost for over 5 years now. I have also been with numerous other hosts, both VPS and shared, for roughly 10 years prior to that. With those other hosts (with one exception) there would be a degradation not only of performance of the server but also of the technical support received. With Knownhost I have not seen any of this degradation other than what you would expect from running the same computer for nearly 5 years non-stop.

Are they perfect? Of course not. They have to rely on their data centers and their uplines just like everyone else does. And they are human too of course. The largest period of downtime that I have witnessed was due to the fact that a fail-over switch at one of their data centers failed which caused some lengthy downtime. But they did their best to keep customers informed and pushed the data center as hard as they could to get repairs done. The next longest downtime I can remember was, perhaps, a couple of hours. A few other shorter ones too of course (we all know that it happens). But for overall uptime they have been leaps and bounds better than any other host I have been with.

Now for technical support. Again, perfect? Of course not. They're human! I have submitted more trouble tickets than I can even remember and sometimes they might misunderstand or something but it's just like anything else, communications is key. Continue to discuss the problem with them and they will eventually figure out where you're trying to go. But that is the rare occasion, the norm is that I shoot a ticket in and it's answered and being worked upon within minutes if not right away and the resolution follows very shortly after that. They will even help with installation of other software onto the VPS and help you troubleshoot it if you have problems. I have never had another host do that as they would always say that they will only support what they supply on the VPS.

Performance of the VPS. As stated earlier I had my first with them for nearly 5 years. And it ran pretty much all the time during all of those 5 years. With a few hiccups of course but they were very few and far between. And I was always happy with the performance that I got out of it as were the numerous clients that I have on it. Recently that version of CentOS reached End of Life so I purchased another VPS with the latest version and it's performance has even been better!

At the time that I moved to Knownhost their prices were quite good. I've run across some now that are cheaper but as far as I'm concerned you get what you pay for and I am extremely happy as I DO get what I pay for.

PS: Knownhost is the ONLY company that I know of that has actually given their customers Christmas presents! This last Christmas they increased the memory for EVERY VPS. And a couple of years back they increased the disk space for EVERY VPS. Does your host do THAT?

Try KnownHost first. They've hosted my WordPress blog for my business for several years now and the responsiveness through their customer-service is reason enough to stay with them.

They're known to be a little pricier than other providers perhaps, but I switched to them from a lower-priced provider so I could get honest feedback about my site and about my business.

Hello All,

I will keep this short and sweet. KnownHost has been great to me and my companies. Been with them for 5+ years for various ventures and all have been great. Support is excellent, servers are fast, and their pricing is very affordable. I highly recommend them if you care about your online presence. Thanks Guys and Gals!

i recently ran into a big problem for myself with rocket vps and known host.. if you don't already know, rocketvps is known hosts unmanaged service company (known host is managed).. i started off with rocket vps and had a few vulnerability issues on my behalf so since I liked the services rocketvps was offering me i figured id grab another box off of known host to have the managed services.. i then sent in a request for migrating both accounts, for some odd reason their attempts failed and were not successfully able to migrate the accounts over so I told them not to worry and that I will do them migrations alone as I needed a few domains to still be hosted on my rocketvps box.. so a few weeks go by and everything is fine and running great besides a email issue yesterday .. until today.. woke up this morning to voicemails from a client of mine saying her web page was unaccessible.. (be cause of a open cart plugin to generate ebay products is somehow messing up) .. so i go to login to cpanel via ip address, to find out the vps was completely inaccessible so I went to sign into their client control panel to see what was going on, and then i was also unable to do that.. i then replied to a 3rd late notice for not paying (which i was going to pay today) to see what was going on, they informed me that i didn't have to pay the invoice that everything has been switched to known host.. which i never requested that to happen and i wanted to keep both vps's.. and now i am having issues with 1 of my sites and their are no backups since everything was actually deleted off the vps on rocketvps.. and the only support (that i actually pay for through known host) is telling me to basically pay the developer to fix my problems because they can not figure out the mess they screwed up!! but the funniest part of it all was first their excuse was because they switched everything from 1 box to another.. now to defend themselves they are saying due to non payment when I have e-mails saying something else!!!

I switched for KnownHost VPS from Wiredtree(that's another horrible story) on 09/21/2009 and I thought I could finally get a reliable web hosting. However, I was wrong.

There are many times that I have to refresh several times before I can access my site webpage or the ftp. The site was very unstable that it down for a minute, then up, then down for a minute.

I really need to admit that they have very fast response time for the tickets. Their support told me that everything was normal, memory use, http service is up, but I keep receiving site down notifications from my both site monitor services.

A couple of days ago, I had the same problem again. After several support tickets, Knownhost are still telling that everything is fine, but I still kept receiving pingdom site monitor notifications. I had a total of 21 down alerts and 21 up again alerts.

Then after a couple of hours, they told me that my VPS server was under a DOS attack! So I had no choice but moving to another VPS company.

Now I paste the uptime stats of my Knownhost VPS from SiteUptime.com

Year Month Outages Uptime Downtime

2011 October 8 97.774% 2.226%

2011 September 7 98.959% 1.041%

2011 August 4 99.494% 0.506%

2011 July 6 98.683% 1.317%

2011 June 10 98.939% 1.061%

2011 May 4 99.207% 0.793%

2011 April 2 99.034% 0.966%

Year Outages Uptime

2011 41 98.845%

As you can see, far from the "highest uptime in the industry" as they stated on their website.

Because the check interval of siteuptime.com is 30 minutes, so the real outages could be even more.

I can't believe it, I finally found a GREAT host! Support is super fast and they solve the problems you ask them to. My VPS is very quick. I highly recommend these guys!

Like most I did the research and spent hours looking at reviews for the various hosts. I initially considered InMotion my best choice, then was swayed toward HostICan, but it was KnownHost's reputation, pricing and support that won me over. I ordered their VPS VS-3 (Texas) package yesterday and began to migrate my site. Mind you, it was a little bit daunting because I had never worked with the server side before. cPanel, at first, is very confusing but once you get used to it you'll find it's a robust interface. It took about a half hour to an hour for my VPS to be configured and ready. I ordered a domain along with it, which they registered for me. I received an e-mail with my login info for the various interfaces (root, cPanel and Parallel's Power Panel). After figuring out how to set up my main account, I had my existing site converted over in a matter of minutes. The first thing I did was install a Shoutcast server (for fun) and then started in on some PHP testing. It was during my testing that I needed some support from KnownHost to check a few settings. Support replied to my ticket and had resolved the issue in minutes of submission. I had to create a subsequent ticket for an outgoing issue, which ended up being a port that needed enabled on my firewall. That issue took a little longer to find and resolve, but the KnownHost support team was knowledgeable, extremely quick to respond (we're talking minutes!) and even though I had multiple support reps reply to my ticket, each was more than capable and I didn't have to explain anything at all, they all knew exactly what they were doing and my problem was resolved in no time. I can't recommend this company enough. They mean business and they provide excellent service. Who could ask for anything more? With competitive pricing and managed services, I know I made the right choice.

I've been with Knownhost since shortly after their birth. I went on the recommendation of a friend and now have 6 VPS with them and thanks to their pricing and support, am about to add several more at one time. My business has grown as a direct result of the service and support they offer.

Over 1 year with them. Sure, there are some a bit cheaper providers around, but this one is fully managed, not to mention the hardware quality and godlike uptime. The most cost efficient VPS provider on this planet.

I have had an account with KnownHost for almost 3 years (7/3/06) and have been extremely pleased with the service and support. There have been a very few downtime periods but they were handled quickly and efficiently. I am not sure if they still do this, but when I started they only employed L3 support techs. It is really nice to be able to submit a support request and have someone receive it that can actually analyze the issue and correct it, vs. someone reading off of a scripted tree so to speak.

I have had experience with several hosting companies as most have over the last 10 years or so, and this is the best one I have been associated with. Given their recent upgrades and expanded offerings I see no reason I would ever go anywhere else given that they now have an upgrade path for those that outgrow a VPS and need a dedicated server.

If you are in need of a VPS in particular, this is the place to get one. The value for the money can't be beat.

I've been with KH for over a year now, a year and a month to be exact, and am very happy to report that I have had absolutely no problems with them or their service, whatsoever.

I've only written in to the support staff to talk about upgrading my package, as my site has expanded greatly on their servers. They've handled every ticket quickly, and with the responses you'd want from the very start.

I've had VERY little down-time, if any at all. I won't say there was none, but to be honest with you, I actually can't remember any at all.

After having been with 10+ hosts since the 90's, I can tell you that this is the host that you're looking for. They're a place to call home for your sites, without question.

all i can say about this hosting provider if you read this anywhere. run away from it.

CPU - equal

shared hosting will get you banned when your website gets high traffic.

I've been a knownhost customer for a few months now, and all that I can say is they do live up to the hype! Fast friendly support from knowledgeable people.

I switched from a shared hosting account to a VPS with Known Host. I was a little hesitant because I had great support with Idologic. I just wanted a little more freedom to add modules etc without submitting a support ticket. I couldn't be more pleased. Have had no issues. My sites where all transferred free and everything went smooth.

I've had nothing but good things with KnownHost. Before them, I was only familiar with your basic shared hosting accounts. When I was looking for a VPS, theirs seemed right up my alley. I've been totally blown away by their support personnel. I've had support tickets answered promptly at all hours of the night. I definitely would recommend them to any friends of mine.

Speed of this VPS is remarkable, especially when considering the base price - which is about as low as a VPS gets. Support so far quite good. Easy to work with the base Webmin system; no weird gotchas. BFD, OSSEC, etc all installed OK. Running at nearly 99% idle - FAR FAR better than the pricier 1&1 VPS which had more gotchas than a used car dealer.

Such a wonderful company. I can't say enough wonderful things about them. They truly care about your well being and are such nice people. Support gets back to you always within an hour and reliability has been great.