Altough Hosting ZOOM is not quite the cheapest hosting service available on the web I'm very amazed of the client service they provide and also of the quality of their service.

I'm their client for almost 10 months and in this time the only downtime I ever had was caused by a fire at their datacenter, from which they recovered in couple of hours without any data loss.

My very first experience with them was in the first few days after I bought their service and to my amazement information and issues I was telling them about were solved and answered in minutes. Now THAT was certainly a breath of fresh air for me as my previous host took more than 24h to respond to a ticket/mail.

Features wise they do offer a lot of features for free and some for pay, the main thing, which I found to be very important for me is the fact that they don't restrict the number of e-mail acc/subdomains/mysql db's/etc - the only restriction in their case is space & bandwidth.

They've been very easy to work with and I have had no problems at all. Wish they had live telephone support but their ticket system works well and I have no complaints about their support in general