HostDepartment

I am hosting 6 domains for my self and my clients. The downtime is unacceptable, again today I cannot reach any one their site is totally down. I have been with them since 2004 and never seen them as bad as they are now, I have to change.

I can confirm the 5 minutes downtimes that occur at least 5 times a day.

Also while i was with them there were mysql problems as well as some bigger downtimes!

The support is actually good but futile because their servers just can't keep up with bandwith.

TO: www.hostdepartment.com

We need help. Hostdepartment.com servers has been down for over 10 hours. How can any server company do this to its customers?!!! IT is still down. No one is at the company. Hostdepartment promise uptime but the downtime is abnormally high. Our database has been lost. No one to check online chat. No one to answer the phone! No one replies to emails! What kind of company is this! Can someone fix the server?! PLEASE FIX THE SERVER!

OMG I had this host as a reseller for 8 months - no problem.. then at the first of 2008 it all started.. server after server started going down, causing me to have to appologize over and over to different customers...Sometime the downtime was for several days..Finally just last week, my ASP.NET stuff quit working...they informed me that they changed the security level for the APP directories and I needed to reprogram all my sites. This was done without warning or instruction on how to fix the problem.. Please follow my advice and STAY AWAY from this host... I just hope I can get back my remaining $400 that I have paid in advance. BTW as we speak, not even their website is working..mine either...I think someone should check.. they could've all been abducted..?

I have acquired a plan "NOLIMIT WEBSITE" paying for 2 years. I ADVICE AGAINST anyone lively decides to acquire it. I have always had only problems. Once it were database once it were the ftp and yesterday they have to me blocked the account without give explanations to me if not this email "Sorry for the inconvenience, may we know what your website content, our system detect that your situated is affecting our serveur performance and we need to suspend your account temporary".

I have only a BLOG and have noticed that they have to me blocked the account from when I have received a greater traffic towards mine blog. I have sped up answers that never have not arrived. Continuous to the account blocked having to have also paid for two years.

I ask you that type of plan LIMIT cannot be?

What you would make my place?

I am seriously thinking to open a legal action in their comparisons. I will continue to write on all the situated ones of reference of the field in order to denounce the happened in such way that other customers do not find themselves in my situation.

When I first signed up with hostdepartment, I was extremely impressed with the user-friendliness of their sign-up and control panel. I've been with them for over 1 year now, and the customer support I've received has been excellent, they are always polite, available and have helped as best they could.

Unfortunately, right off the start I had availability problems. The site would be slow and would be unavailable for 5 minute periods. I asked them about it and they said they were undergoing a server optimization project. We'll, great story, but the project never happened... well, maybe it was just a failed project.

Although they switched me from one server to the next several times, the availability problem just never went away. The site would go down for those 5 min periods several times a day for a whole year! This was extremely frustrating for me to develop my sites, and especially frustrating for my users.

So, my advice is: don't be fooled by their bells and whistles and their great price point, stay away from hostdepartment because their availability is brutal.

I've been with them for a few months now and it's been ok for me. But I have ran into some problems. Sometimes when people go to my site it will say "cannot find server", other times some pages with load and others won't. Also they are using an older version of php. But there support, pricing, and features are great.

I have been using host department for two and a half years now and I find they are far superior to other hosts out there. They have problems from time to time but are expedient in solving them. If anyone is looking for a web host that never has technical problems... all I can say is Dream On! Hello out there!!This is technology folks and there are going to be unexpected problems from time to time, that is not within anybodies control.As with all hosts there will be technical problems unexpectedly, but host department admits these problems and works hard at solving them. As for me and my ten sites we have found a comfortable home with host department and will continue to be as loyal a customer as they have proven to be a host.

I have been using their hosting services for four years now and the quality has really digressed by the week. Their customer service skills are non-existent... other than the 'liveperson chat' and that's obviously staffed by an outside source. They have to rebuild their web server hard drives about every six weeks - and sorry our sysadmin is working on that - but your website and domain is down during this time. HostDepartment should be shutdown by some form of Internet Better Business group.

Slow transfer speeds, down time, and poor support.

I WOULD NOT RECOMMEND ANYONE USING THEIR SERVICES.