Geek storage has issues. I am running a small WordPress site. Pages rarely load in less than 6 seconds. The first page often takes 20+ seconds to load.

They are not ready for prime time.

We have been hosted with GeekStorage since November 2008. GeekStorage has provided us with reliable services with fast loading time, and there was no downtime that was caused by them. However, the thing that really gets me is the support.

Maybe I'm just unlucky, but support always took ages to reply to my tickets. When I sent a ticket in the evening, I would get a reply.... 12 hours later. And it is supposed to be 24x7x365. The other time when my server crashed, I contacted them via voicemail which was supposed to rectify issues immediately. They rectified the issue and got my server up... 45 minutes later. Again, this is supposed to be 24/7/365.

All in all, GeekStorage is a good choice, except for the support. I think I would've been more willing to pay a premium for GS services if support wasn't so slow. If you need support from GS, don't count on a quick response even via emergency voicemail.

FANTASTIC. Just signed up for a VPS account with GeekStorage, on a Sunday morning. Had my account active in about 30 minutes, ready to go. I sent in about 10 support requests for inane items, had them all answered within 15 minutes. VERY GOOD.

I've hosted with about 15 different companies since 1999, none to compare with this. RAVING FAN.

I've used other host before, and Geek Storage by far, is much more superior. The load times are much faster then my last providers. Their support is extremely fast, their pricing is very good, and their service is just excellent.

I have been with Gs for almost 1 year and I have loved every minute of it!

First, their support is top-notch and fast. I have never had a ticket go unanswered. The response times are phenomenal with most tickets being answered in minutes. It's great.

Second, their service is great. I, personally, have never had any problems with their service. No interruptions and no problems.

Third, their honesty is wonderful. They are willing to admit when they make mistakes and then take action and move forward to ensure that it doesn't happen again. I like this and I feel it is one of their best qualities as a hosting company.

Overall, I am extremely satisfied!

Great service and fast ticket times make geekstorage.com one of the bests hosts out there. They are knowledgeable, upfront, honest and professional in their dealings with their customers. Any host can provide space and bandwidth but it's service that really sets them apart. Geekstorage.com really has top notch service.

Another big plus and something that really swayed my decision is that Geekstorage.com provides a message board for it's users. You can stop by and chat or ask a question on something that you're not sure of. It also provides some transparency, if things start going bad or users are having problems they tend to post them. I am fully confidant that they are a great place for you to host your sites.

When I started looking for a VPS Host my first instinct was to go with GoDaddy because of the fact they are extremely well known and I've never really had too many problems using their services. However the pricing and available features really drove me to look elsewhere. That's when I landed on GeekStorage, mostly helped along by the fact I hosted through them back in the day under the guise of Dr2.net.

From Day 1... The Head Geeks at GS, Matt, Jay, and Norman have been so incredibly helpful and insightful in assisting me during my transition from shared hosting to my very own VPS.

Being a web geek of sorts I figured this would all come naturally but I was fairly wrong in my assumption. Just because you know how to code and run websites does not mean in anyway that jumping into root-level access on a linux server with apache, mysql, and php is just going to come easily. That's where the support team at GeekStorage really shined. I broke my VPS more times in 3 days than I have ever brought down a shared server.

In saying that, I seriously recommend GeekStorage for anyone out there looking for hosting of any sort... shared, a VPS, or even a dedicated server. They have really competitive pricing on their plans and a seriously brilliant support team.

I joined GeekStorage after speaking to a support rep who assured me that my software would work on their server. I was concerned about this company because their domain (geekstorage.com) had only been purchased a year ago, but decided to give them a try. After signing up, an extension was missing that the software required. I also needed SSH access enabled. I contacted support and the response time was horrible. For a company that advertises 24/7 support, 5 hours to enable SSH access is ridiculous. Ten hours in, the extension still wasn't installed. I contacted billing and requested that my hosting account be canceled and my money refunded under their 60 day money back guarantee. Funny thing is,I got a response in less than a minute for that. My experience with them tells me two things; One, they should reconsider advertising 24/7 hosting or get competent people to work at all hours of the day. The second thing is Geekstorage.com has the potential of becoming a great host; the fact that they would install an extension that was not on their server (Although they told me it was already on there,most webhost don't install extensions on request). You can have all the bells and whistles, but if you lack good customer support, then its all for nothing. I have to wait and see if my money gets refunded...

We recently moved our large, forum based site to GeekStorage from WebSite Source. The difference between the two companies is astounding! We had been with WSS for two years before this, on a medium sized VPS. Over that two years we saw their service, especially customer support, take a nosedive.

Going to GeekStorage was like coming home to old friends. Not only have they given us outstanding support during our migration, our site has never run better. I really can't say enough good things about these guys. Try 'em, you will NOT be disappointed.