My VPS has been down over 36 hours with no resolution in sight. Paid for a year of hosting in advance. Evidently no contingency plan for hardware failures.

I host a simple reverse IP/DNS service with cirtexhosting.com and now I suppose it is time to review the host I am using for already three years.

Until cirtex I experienced may troubles with hosts such as low uptime, low speed, rude support or complete absence of it, less cost-efficiency, or complete discorrespondence of price and quality offered. When I switched to

cirtexhosting.com following the recommendations troubles ended. Surely, there's no ideal or perfect host who could be fastest, cheapest and clearest among all, but cirtexhosting.com is worth of charged price, offering WYSIWYG quality and professional customer care.

They have user-friendly controls, many useful features included into account and really professional staff working with me, and obviously other clients.

I am completely satisfied and do not even think of changing hosts.

I am with cirtexhosting for about four months at themoment and am happy to have this host as my provider, due to high professionalism the do the work with. I pay good price for good service and think of remaining client for the nearest year.

The uptime, support and the speed of load for my site is always high, as leat for the period I am with this company.

I recommend using cirtexhosting for those who need quality and reasonable shared hosting solutions.

We are using cirtexhosting for our small site for video sharing and as a manager I may report good uptime and good

performance even considering the site is placed on the shared account. In fact this is a great economy of funds as

VPS and dedis which are usually used for streaming sites cost much more.

The support works good. Well, during all the years we are having cirtex as a partner we experienced several delays, but they have never behaved rude, or unprofessional, bringing out warnings about possible troubles, which are caused by

some technical uissues, though rather short in time.

The price is normal. Average for the shared accounts, being greatly WYSIWYG and reasonable, proving good efficience and performance.

I believe we have made a good choise, and we recommend this host for sites like ours.

This is the worst experience I have ever had hosting a website in the 12 years I have been doing business on the internet.

I host a clip-share video sharing site and since installing clipshare and launching the site over 3 weeks ago we have been fraught with server side problems. I chose cirtex because Clip-share recommends them at time of purchase.

Level one support is no support at all. They didn't even attempt a fix, they just shuffle me off to the software provider who has even worse support but at least they were able to explain why it was a server problem.

I contacted Cirtex again and after becoming insistent I was elevated to level two support who started at least to attempt to fix the problem but was unable to after a week of trying and irrelevant testing (they would test for things that did not need fixing and tell me the problem was solved).

Finally after becoming insistent again I was elevated to level 3 support and they were able to solve the one problem by moving the site from their "happy" server to the "snowy" server. But now we had a different problem that over a week in now they can't seem to solve. the disturbing thing is now that they can't seem to solve it they are testing and proving the issue is fixed with video clips that are not the type that we are having the problems with apparently just to clear the support ticket but not solve my problem.

Every support email I send is responded to between 8 and 72 hours.

I sell advertising on this site and its costing me revenue and my reputation.

Again, this is the worst hosting company I have ever experienced in my 12 years doing business on the internet.

Being with cirtexhosting for about a year, and hosting a great video sharing site with this company, we can say the company is offering really superior quality of the providing and is really the one of the most cost-efficient hosting service possible to find.

We have never experienced any problems with uptime or site support, using international phone and ticket systems for solving the problems, which are rare and insignificant, such as control panel access or general questions.

The uptime is near 100%, even considering it is practically impossible. Our site has never been down since the first coming out online while we are using cirtex for the hosting.

The main advantage of this provider is the possibility of quality hosting of the video site on the shared account which is as productive ans many VPS or even dedicated servers, but is much cheaper.

The price we pay is extremely low. We have chosen cirtex among about 10 other providers, all of which have been offering VPS for our site, and now we can say that decision was completely correct.

We recommend cirtexhosting to you!

My account was down for more of 24 hours, I request my refund and CS said

The data restore will be completed for all sites on the happy server within 8 hours

That was the same answerer 24 hours ago; I move my websites to another company.

This company wants your money, I don’t recommend this company at all.

Cirtex Hosting has been a living nightmare. I was attracted by a low price and good features. However I have had nothing but bad experiences with Cirtex Hosting and now we are moving although we have paid for longer time. The online service is really no service. All they do is to refer you to write a mail or post a ticket. An answering machine would be cheaper for them and do the same. My mails are a mess. One day it works - next day it does not. 4 times I receive all my emails from the start of my hosting - resulting in a lot of duplicates in my mail system. It will take me forever to sort.

I can only recommend to everybody considering hosting with Cirtex Hosting: pay more and sleep better with another hosting company

I have had short periods of time before when my site has been down the first six months (2009) so I decided to upgrade my package as I thought it might be bandwidth etc. of my video hosting site causing the problem, but the first 3 days of August my site was down,yesterday it was down for half the day and today its been off all day what a nonsense,the only good thing I will say is I got a full refund for last month,but its really not point and its not helping my advertising campaigns..

Our website has been down for 6 straight days. I was just in contact with the CEO - I found his info and made a direct contact because the Cirtex service is awful. I mean they won't respond at all and keep making excuses. The CEO claims that a Turkish hacker got into their Slinky server and they are "investigating." Meanwhile our web store has been down for 6 days!!!! How can a professional hosting service allow anything to knock out a server for 6 days? Our SE rankings are dropping and a big part of our revenue is gone and they can't even answer our emails.

I've been using Cirtex for a couple of sites over the past few years. The prices are not too high, and the cpanel interface is really easy to use and loaded with features.

I've never had any problems with downtimes or errors. The only time I had to call the customer service was my own fault cause I lost my password and locked myself out of the account. But they were helpful and had me back up and running in no time.

Overall using Cirtex has been a pleasant experience.

this is got to be the worst hosting provider in the whole world

Hello Cirtex Forum

Just want to say that the support team at cirtex really have a heart.

Yeah things are not perfect, but what is in this messed up world.

My site was down but with a couple of email (tickets) it was back up and running. I’m not saying we hit a few bumps but they where there for me.

I know others that are with big companies and it like you’re a number

At least here they call you by your name.

Some ppl on CS (that what I’m running a video site) gave these guys very very bad press, but i say at least they don’t leave you in the dark, they have answered every mail and ticket I have sent them.

If they didn’t know something they asked others and found out the answer.

Anyway keep you the great work and personal touch

Thanks

Chuck

YourBizVids.com

Very good support, who listens and gets to action immediately. I have got prompt support at odd hours, and all my queries till date have been resolved to my satisfaction.

Their is some downtime now and then, but the team is learning from mistakes and things have only got better. I am not hosting a mission critical site, with million dollar sales per minute, so am comfortable and happy with the host. Good value for money.

I have experienced a high degree of down time with Cirtex. It hinders many of my work days and I get aloof responses to service tickets when I submit them through my dashboard. No resolutions and no Apologies. Very poor reliability and unprofessional support.

The cirtexhosting Co is of know help and liyes to you and then know help ther Tec. are lame this Co is trash in my book I have to move thanks to ther trash

I have tried cirtex twice, and both times there are "cannot find server errors". I believe the servers are way overloaded. Not reliable enough for high traffic. For a starter site, it is impossible to get off the ground to move to a dedicated server.

With such incredibly low prices and after experiences with numerous hosts over the past 5 years, I didn't think that Cirtex would render the outstanding service that it has provided over the past year.

I have uptime monitored for my account and I'm amazed to see such a high uptime percentage ... much better than all the previous companies I have hosted with. I'm not hosting mission critical sites, but it's still wonderful to receive mission critical service for my small sites (at a cheap price to boot!).

Support is very competent and responsive. My support requests are usually answered within the day and issues are mitigated quickly. All in all, my experience with Cirtex has been top notch, and I would recommend them to anyone.

I read these reviews about a year ago and was sceptical about cirtex. I went for it anyway as the price was good.

I must say I was pleasantly surprised. The outages are rare, just had one now which was back up within the hour. Has been the only one in over 8 months. For the price its awesome, you can host unlimited sites and I have to say the cpanel features are top spec.

I just thought I'd balance these poor reviews with mine as I think some reviews on here are a little harsh.

Cirtex are a great little hosting company that has done me no wrong, I have www.worldsoccerdatabase.com, number1bets.com and moneylinemedia.com all hosted there, you can check the whois record, and I am pleased with the cirtex as my host.

Cheers,

Matt

I've been with Cirtex Hosting for about 1 year now. I've hosted around 8 websites on my account since I began, a couple of have failed and are long gone, but I still maintain 3 to this day.

I've been bounced around from server to server with Cirtex Hosting, because of overloaded servers (we're talking 600-700 accounts per server, with huge data spikes almost constantly). Cirtex Helpdesk is usually quick to respond, but they're solutions almost never work, and my websites suffer because of this. When the server goes down, it's usually down for hours.. and Cirtex usually blames it on something they can't control, claiming that they don't have to honor the 99.5% uptime guarantee they've set fourth.

For the most part, I've been very disappointed with their servers and support. They're reasonably priced and offer many useful features, even on shared accounts, but I can't recommend them to anyone because of the poor customer support.

I have used cirtex to host a variety of projects over the last two years. I have always been impressed by their reliability, features etc. Their support team is not great, but always manages to get the job done, just sometimes takes a few more e-mails than others. Their cPanel is great, though, a bunch of really easy to install free software (zencart etc.) They also support a wide range of things others don't like Ruby on Rails. Also, the price is amazing, considering most of the features exist on even the most basic plan. Overall I definitely recommend trying cirtex out, they offer 30 day money back guarantee.

Absolute garbage. 24/7 support is email support. They offer chat - sometimes. They offer msn messenger - but msn messenger just refers you to their ticket desk. Phone support - ya right. They have a phone number, but if you phone it, it directs you to an email address.

99.5% uptime? Ya right. My site has been down for over 3.5 hours now, which means that this month they have not achieved their so-called-guarantee of 99.5% uptime.

I've been with them 3 weeks. I'll be switching over the next few days. Worst support I have had with 4 different hosts over the last 7 years. I miss bluehost's support. Bluehost's servers may not be the fastest, but their support is great - true 24/7 chat AND phone support. Not this fake support that Cirtex pretends to offer, but doesn't.

My recommendation - DONT go to Cirtex.

I only moved to Cirtex because they could host a video sharing site. Unfortunately I moved the rest of my sites and it proved to be a huge mistake. Downtime was horrendous and support took ages to get back to you. I was sending a support ticket on average every 2-3 days.

Sign up with them and you will appreciate every other host you try.

I've had absolutely nothing be amazing service with this provider, and that is hard to come across with the amount of low-quality hosting services today.

I have yet to find a more reliable service on the market, and I have been skipping between over a dozen providers in the past 4 years. This is definitely a company you can settle down with. Highly recommended.

Extremely disappointed. NO PHONE SUPPORT, WHAT? NO PHONE SUPPORT... WOW, can you repeat it? YES, NO PHONE SUPPORT...

Well, they have charged me for 12 months on my credit card without my authorization.

We've started a legal investigation against this company. BE CAREFUL!

This is the most terrible web hosting I have ever hosted. The page loading is very slow. The server downs for 4 to 5 times a week, and now all of my sites unable to load getting errors (I have 4 websites hosted with them).

oh.... too slow their support is realyy good but the server is too slow i only used 500mb and 0 bandwt. cuz i just started but my server is hardly moving

hello all CirtexHost Lovers!!

Fist of all I Just cant believe the negative comments made above.

I have been with Cirtex Hosting almost a year now, sure like any other hosting company once in a while they have down times and no matter who your provider is they will have down times.

What I dont get is why some of you make a mountain out of mole hill.

Their support may not speak very well english but if they know what they are doing that does not matter and They do Know what they are doing.

If you have trouble speaking to them try writing, I found writing to them detailed explanation works and works much much faster than if I were to speak with them.

I also like many of you own a lot of site and waiting my sites renewal and believe me you I will move all of them to Cirtex hosting.

They have created a nice homey atmosphere for web sites funny way of putting it right well I feel extremely comfortable to be working with them and recommend them highly.

yelegen

I migrated to cirtex hosting from my last ISP http://osb.net after Walt (the owner) died. I did a lot of work there, and it was taxing on my time, but Walt was my friend and I stuck through it, I had researched for about two years and some change, all over the place, google, altavista, WHT, even looking at the shady places outside the US, for a host that could handle a pair of drupal's and a custom links database on a shared hosting server. I finally decided I wanted to have more spare time, and not be constantly messing with system administration on an unmanaged server like I currently was at the time.

I decided on a price and started really weeding out places, and ended up going with Cirtex.

I have not had any problems that I couldn't solve by beginning to write my problem down, and suddenly realizing the solution because I forced myself to write out the question specifically. Usually I bail out on getting support because I figure it out on my own this way.

When I have had to use support, (when I first started) it's was reasonable and satisfactory.

I've had

http://sacxtremetv.com

and

http://sacxtra.com

running there since...April 16th or April 17th 2007.

This was at a time when it wasn't clear which hosts would be able to handle drupal.

I had tried the default godaddy hosting, when I registered my domains and quickly learned about tables LOCK. That ended that.

Since being at Cirtex, I haven't had any problems that were not reasonable, I don't consider a small downtime when they switched servers a deal killer. Nor a re-boot for a kernel or restarting a service...In short their uptime is about the same as my uptime on my server at home that I develop on.

I have saved time, and it was reasonably priced my sites appear to be stable. Also I mention it's a company that's been around for awhile. (that was another pre-requisite I had, I didn't want some teenager who selling me four year contract and his own domain was only registered for one year.)

Full Disclosure: I don't work for Cirtex, and I don't know anyone there personally, or via IRC or anything, but I do believe in giving kudo's when it's due, and that's a rarity these days.

Yes, during my migration from another freaking host, my sites were down and up but let me tell you this, their support is great and fast.

In the end, they got all my sites up in no time.

I have many websites at Cirtex and all of them are fast and stable.

I did not even have to do anything to migrate all my sites to Cirtex as they do it for me very well.

I even promote their hosting on all my video websites like www.NeuroSurgeryVideos.com,

www.MyCookingSucks.com,

www.HouseTubeTv.com,

www.WeddingTubeTv.com,

www.BeerTubeTv.com,

and many many more.

So if you want a reliable hosting site, just click on my link.

Thank you Cirtex!!

I even have a website called www.BullShitWebsites.com(the #1 website in the world-9million unique visitors) and I give Cirtex an A++++++ .

At the end of the day, I am making $$$$$$$$ from my sites and all thanks to Cirtex.

Cirtex was the 3rd host I joined and since then I've had no reason to move on, the support has always being prompt and fixed issues as quickly as possible - and if they couldn't provide an instant fix they had an honest approach, told me how it was, and moved my ticket up to the higher level techs instead of tip toeing around the problem.

I can only recall 1 major downtime, but this was due to upgrading the server - and we was told well in advance so arrangements could be made.

I think that's about all I can say really.. oh and the price is very competitive!

If you're unsure then do as I did and give them a try since they offer a 30 day money back guarantee, I don't regret it - hope this helps someone.

Terrible hosting my sites been down half of the time since in joined only 2 weeks ago

support is terrible

can't believe drupal likes them.

Even in there so called testomanal section the reviews that like them half of there sites are down.

madness ,

Horrible. I had multiple billing problems, multiple down time problems, and received 0% useful support. Their stated up-time is a joke at 99.5% which they don't even meet. hitler_stole_my_potato@yahoo.com is you think this is just make believe.

They double charge your credit card, setup very slow,support tickets won't be replied in two days at least.

YouTube clone hosting? Don't use Cirtex (HostV). I used this host for less than 3 weeks. My site was down 3 times in 10 days! I had not even installed any of the YouTube clone scripts yet!. It was just my regular ol' site with no mult-media yet.

Cirtex overloads everything. I tried getting a refund b/c of their 99.5% uptime gurantee. But this is no guarantee at all. A guarantee implies money back, no? Well, not w/these clowns.

DON'T WASTE UR TIME W/CIRTEX HOSTV

Sometimes the service is ok but there are some weeks with slowdowns and downtime.

Pretty ok for the price but not for mission critical sites.

Tech support doesn't speak proper English, you may be required to submit multiple replies to get things done right.

They also have packages for busy sites (semi-dedicated kind) that cost more and are not listed on their homepage.

Those plans work for sites that get digged and with proper caching you can stay online.

I previously left a review on HostJury about CirtexHosting. Man was I overly optimistic three months ago. I feel it is my duty as a webmaster and blogger to explain why this company could not even PAY to have me stay with them.

This company has given at least a quarter of its users nearly 40 hours of downtime in the past few weeks.

What's worse, is that they would constantly take sites down without warning. There was no thought of downtime in my mind, and then problems start happening. Their customer support is clueless half the time, and most of them can't write proper English. It is the most pathetic excuse of a company I have ever seen. It just frustrates me beyond belief.

To make things come to a peak. This afternoon, my site dies. Okay... No notification, they moved everything to a new server. Great! Oh wait, THEY DELETED 4 MONTHS OF DATA FROM MY SITE!!!

Thank god I had a backup from a month ago. That would have been hundreds of hours of work down the drain. This company nearly cost me my business.

To make up for it, I was offered two months of service for the downtime, and additional free service for my sites data being compromised..

It is a slap in the face to think they could justify the horrible support and experiences I have had.

Please, everyone who reads this review, NEVER... EVER sign up with this company. You must listen to me. I swear to you, it will save you so much stress and anger.

I'm looking for another hosting provider. Servers are down way to often. Mail never arrives or comes days later. Tech help is borderline useless. See "james jernigan" post, that is accurate and I can't word it better. The feature list is long. FTP in small batches as it hangs if large amounts of data are sent. Increased reliability would negate the need for most support and therefore would raise rating.

I joined CirtexHosting about half a year ago. I have since then had my ups and downs with the company for my site, Tech In Demand.

For the price, you are getting a great package. The servers are sometimes over crowded, but the uptime is very impressive.

Support has degraded since I have joined, but they do tend to get things fixed relatively fast. It is acceptable for the price.

To summarize, this host is great if you are just getting started making a site and want many features for a dirt-cheap price. Once you get serious with your site, it will be time to move on.

I started with cirtex in 2004, and am still more of a beginner in web work. I have about 17 domains, mostly aliased to 3 different sites. My domains are basically brochures, static sites with a few pictures, no flash, no cgi, little storage, and not that much bandwidth. cirtex had done fairly good for the first couple of years, but this last year i was having multiple site outages, and email failures more than once a week.

multiple trouble tickets resulted in "it's fixed now" followed by "no, now it's really fixed", and then by "we don't see any problems" and finally by "we think we have solved the problem now". The support desk is manned by folks with english as a second or third language. The support forum is filled with complaints, many of which are deleted instead of answered. Avoid if you have any real reliability needs, and if you don't, why are you even up on the net?

Support is by people who are obviously not fluent with English. Strange things happen, e.g. outgoing mail server crashes, instability in PHP5 support. I started out with great expectations of reliability and state-of-the-art software but am becoming dis-illusioned.