Clients of WebServe, a shared hosting service from Canada are reporting downtime reaching up to six days. They have stated that the Webserve servers are unreachable. Webserve's main site seems to be functioning, so Hostjury contacted their live chat to ask for clarification on whether the reports of downtime at Webserve were correct. It was a short conversation.
Below is the complete transcript of your chat session:
Company: WebServe Canada
Department: Sales Support
Operator: Alex <92e5Fbb10>
Visitor: david henderson <email>
Chat Info: Wed 11/05/08 02:58 pm
david henderson: are the servers down?
You are now speaking with Alex of Webserve Sales Support.
david henderson: Hi Alex
david henderson: Why do the webserve servers seem to be down -
Your party has left this session. - ===
Thank you, WebServe Canada
We will continue to update this story as it unfolds
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About WebServe
WebServe Canada is an industry-leading privately held web hosting and internet solution provider company based in Vancouver, Canada Serving & Web Hosting the Canadian Internet Community since 1999. WebServe provide high quality web hosting services for companies of all sizes that are located across the world internationally and of course in Canada from Toronto to Vancouver, Ottawa, Montreal, Halifax
Mon, 17 November 2008, 23:09
my email has been down for 14 days now - you call their office & all you get is a messaging service - I have been calling daily and been promised that someone will return my call - still waiting...
Fri, 7 November 2008, 23:30
I'm with Webserve and this is the 7th day my site has been down. My email has been down a total of 18 days since Oct 8. They're awful.