Customers of hosting provider The Planet, are going through some tough times. On Saturday evening at 5:45 pm local time an electrical short caused a fire and explosion in the power room which knocked out walls and caused the entire facility to go offline. The Planet is reporting that no-one was hurt and no servers were damaged. Estimates suggest 9,000 servers are offline, affecting 7,500 customers, with initial ETAs for repair of at least 24 hours from onset.
The fire marshal has now allowed partial power from back up generators to be used and many of the servers on the second floor are back on line. Servers on the first floor are still down.
The Planet staff have shown exceptional professionalism through this ordeal and have posted updates almost every fifteen minutes on the Planet Forums.
We did note that the updates Kevin was placing are now being posted by Brooke since 7:30 this morning. The latest post states that the downstairs servers will begin coming online this evening. We will continue to update this story as it develops.
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