Escape from iPowerWeb: How to leave iPowerWeb

Fri, 28th December 2007, 13:09

Escape from iPowerWeb: How to leave iPowerWeb.

After countless hundreds getting in touch with us over continuing iPowerWeb problems, we decided it was time to write a thorough guide on how to cancel an iPowerWeb account.

The success of our free ipowerweb transition program hasn't gone unnoticed, so we're still continuing it.

Below, we'll document the movement process step by step! It's a surprisingly simple process and the only arduous part of the journey is actually cancelling with iPowerWeb. If you follow the guide below, you should be able to get over to a new web hosting provider within 24 hours.

Choosing a new web host: The first step

The first step of getting out of iPowerWeb is to choose a new web hosting provider. In order to have a place to move your content and domain name, you'll need a new web host. Given the thousands of reviews Hostjury currently has from real clients, you've come to the right spot.

You can check out our web hosting reviews to help you select a new provider. There's a number of companies that clients moving away from iPowerWeb have had success with including:

You're certainly more than welcome to research your own though on our site. There's more than enough information here to get a good idea of who is who in the web hosting industry. Remember to thoroughly research each web hosting provider that you're considering -- after all, you don't want to be stuck with another iPowerWeb. There's a number of other companies out there actually owned by the same folks at Endurance International Group as well including PowWeb, so be very careful!

Here's a list that we know of:
Dot5 (Dot5 Hosting)
iPowerWeb (iPower)

Avoid the above companies like the plague!

Try testing the companies support prior to signing up. The more testing you do, the higher the likelihood you'll end up with an excellent web hosting company. Once you've selected one.. you're ready for step two!

Retrieving your domain name

This step only applies to those clients who have registered their domain name through iPowerWeb. If you haven't, you can skip this step entirely and move onto the next one. If you have, the information below should allow you to get the access details to manage your domain name.

The first step to retrieving your domain name is contacting the OpenSRS Compliance Officer. OpenSRS is a domain reseller system owned by Tucows. It's also the system in which iPowerWeb sells domain names through so you'll need to get in touch with Tucows to retrieve it.

The compliance officers' contact details are:

You'll need to explain that you've exhausted all methods of retrieving your domain name details & that you're just looking to move at this point. The provider will give you what are known as 'OpenSRS' login details or at the very least -- they'll resend them to the original e-mail on file. You may need to provide them with some additional information in order to verify your identity, but as long as you're the contact on file you should have no trouble with Tucows.

Unlike iPowerWeb, they're a great company.
Once you've retrieved your login details, you'll be able to access their OpenSRS system through the following link:
iPowerWeb Domain Management Panel

Inside you'll find all sorts of goodies including the ability to manage your nameservers / DNS. As long as you can modify your DNS / Nameservers, you can change hosting providers fairly easily. Now, onto step three!

Moving your content

Now here's where things might just get a bit tricky. In fact, that's why we have our free ipowerweb migration assistance program for users who need help moving. A number of the providers we have on our review list probably won't hesitate to assist you move though, so don't be bashful and forget to ask! It might save you a lot of hassle.

Moving your content itself though is essentially as easy as reuploading your data. If you have your new account details, you can FTP your information using them & that should just about sort everything. One step that a number of users may need to take though if they have dynamic sites like forums & other content management systems though is 'backing up your database'. Backing up your database through iPowerWeb can be done via your control panel.

Once inside your iPowerWeb control panel, you'll see a mysql or database management section. You'll need to login using your databases' login details (Contact us if you don't have them, this part could be tricky!). Once inside follow the directions at this site for backing up and restoring databases from phpMyAdmin. That part isn't necessarily going to be a cakewalk, so if you have any questions at all don't hesitate to contact us at and we can try to help.

Once you've moved all of your content, you're ready to point your domain name!

Pointing your domain name

By now, you should have received an e-mail from the Tucows Compliance officer about your domain name if you registered it through iPowerWeb. If you have access to openSRS, these changes can be made via the 'nameservers' panel there. If you've registered your domain name elsewhere (you smart cookie, you!) you can manage them through your specific panel.

You'll want to switch the nameservers over to your new providers' (the one they've given you) only after you're sure that 100% of your content and databases have been copied over. You'll also want to ensure that any e-mail accounts you require have been created ahead of time to avoid any e-mail loss. The rest, of course is history!

Once the switch takes place there will 'potentially' be some availability of your domain name for DNS propagation but that's almost ancient history these days. If you change your dns and still can't see your new site, try clearing your DNS cache on your local computer.

For windows uesrs, it's simple:
1. start, run, type: cmd
2. ipconfig /flushdns
3. try reloading your site!

For the rest of you, google it!
Once you're done with that, bravo. You've escaped from iPowerWeb.

The remainder of the steps are fairly easy.

Cleaning up with iPowerWeb!

The last few steps are just insurance of sorts. The first thing you'll want to do after escaping from iPowerWeb and seeing your site back up and online is cancelling with iPowerWeb. Cancelling is surprisingly easy and can be done via phone. On average it takes about 30-60 minutes to cancel so be sure to have some free time before sitting down.

“In order to discontinue your services we will need for you to contact our billing department at 888-511-4678 or 602-716-5399. Our billing department is available 24/7.”

Be sure to have your customer ID, mother's maiden name, city of birth & last 4 digits of your credit card number available before calling. They'll help you through the process fairly promptly. Note that a number of users have experienced 'rebilling' from iPowerWeb even after cancellation in the past so keep an eye on your credit card payment logs.

After cancelling, you'll want to transfer your domain name to another registrar. I'd personally recommend using the one with your provider or Namecheap. The only information you'll need to perform a transfer is the AUTH or EPP code from your OpenSRS panel. The information is readily available there & Namecheap and other companies should be able to provide you with instructions for transferring.

Enjoy the new provider, thousands of others already are.
Escape from iPowerWeb

Midphase acquired by UK-2

Fri, 21st December 2007, 14:54

UK2 Continues Expansion by Acquiring Shared Hosting Assets from midPhase Services Inc.

Leading web hosting organization UK-2 Group announced today that it has completed the acquisition of US hosting provider midPhase Services Inc.'s Shared and Virtual Private Server businesses. This acquisition continues the expansion plans of UK-2 Group and closely follows the recent acquisition of clients from US host Stargate.

"We are extremely happy to announce our acquisition of midPhase" commented UK-2 Group CEO Ditlev Bredahl. "It is the next step towards achieving our ambitious growth strategy and the continued international expansion of UK-2 Group. This acquisition now makes UK-2 Group one of the largest international hosting companies, which will allow us to have a hugely positive impact on the marketplace."

UK-2 Group has been a significant player in the British and European hosting markets for many years, and recently underwent a large restructure, making important organizational changes in readiness for customer growth plans and challenging the bigger hosting brands. UK-2 is one of the largest domain registrars in the UK having registered over 1 million domain names.

"Zak and I are both very happy to announce the handover of our shared and VPS customers to UK-2. We're very happy to have been able to reach a deal which results in minimal disruption to our customers," said Dan Ushman, Co-founder and President of midPhase Services, Inc.

UK-2 Group intends to continue operation of midPhase's various brands, including:, and, due to its successful approach and market leadership to date. UK2 will not integrate midPhase into any existing UK-2 Group brand. This means there will be no impact on existing midPhase customers in terms of products, services, prices and support. UK-2 does not plan to migrate servers and has chosen to collocate the existing midPhase servers with SingleHop, Inc., a company owned and operated by Zak Boca and Dan Ushman.

About UK2

UK-2 Group, a major player in the British hosting industry since the late nineties, provides domain name registration and web hosting services to many customers through its family of hosting brands -, and The group operates its services out of several state of the art, multi million pound data centers and are committed to providing reliable, secure and great value products and services underpinned with excellent support. UK2-Group is also a major shareholder in the merged Redbus Interhouse and Telecity Group, the leading European data centre provider.

About midPhase Services, Inc.

midPhase Services, Inc. is a privately held web hosting and Internet services company founded in 2003 and based out of Chicago. midPhase provides budget, shared, advanced and other types of web hosting services to a wide range of clients ranging from small business to individuals. By providing a robust technological base and reasonable pricing, midPhase is able to offer customers an unbeatable value. midPhase is able to distinguish itself from countless other providers by offering an incredible value to our customers. This combination of advanced products and affordability has helped midPhase retain a record-breaking growth pattern, faster than the industry average every month since inception. Unlike most web-hosting providers, midPhase owns all of the hardware it uses. midPhase does not rent or lease servers.

iPowerWeb Clients: Free migration service from HostJury staff!

Wed, 12th December 2007, 02:23

This program is no longer in effect.

Web Hosting Provider, Canada Web Hosting, Receives Eventi Capital Investment

Mon, 10th December 2007, 16:38

Managed web hosting company, Canada Web Hosting, has relinquished an unspecified equity stake to Eventi Capital Partners Inc. Canada Web Hosting CEO, Brian Shepard, said in a release that the company is on track for another record year.

According to the company, the investment ''will enhance the quality and scope of service, expand capacity and accelerate growth,'' the companies said. ''Eventi will also contribute management guidance from their deep level of experience with rapidly growing, technology-based service companies.''

Mr. Shepard added, ''We welcome Eventi as a key partner as we take our business to the next level in 2008, providing us with additional expertise and capital to deliver more services and build out state-of-the-art facilities as we expand our loyal customer base.''

Bill Di Nardo, Managing Director of Eventi remarked, ''Canada Web Hosting has shown "a powerful combination of operational excellence, customer focus, corporate values and employee dedication.''

Canada Web Hosting endeavors to deliver mission-critical hosting solutions to Canadian and American clients from its world-class operations centers in Toronto and Vancouver. CWH's mission is to provide the highest-value enterprise-class hosting solutions available in Canada through a comprehensive, customer-focused sales and technical support model in combination with robust network and data center services from key geographical locations.

Candid interview with Brent Oxley, CEO of HostGator

Sat, 1st December 2007, 18:33

HostGator ReviewWe were recently given the opportunity to have a short interview with Brent Oxley, the CEO & Founder of HostGator. HostGator is a web hosting provider started in 2002 that has skyrocketed into the spotlight. Their company now provides service to over 500,000 websites and doesn't intend on stopping there.

During the interview we touched on a number of topics ranging from HostGator's success, growth & plans for the future. I'd like to personally thank Brent for taking the time out of his busy schedule to answer our questions.

Enjoy the answers!



Q: HostGator as we both know is one of the older, more reputable providers in the industry. Prior to launching in 2002, what made you start HostGator?

Brent Oxley:

"My entire life I was always starting some type of business with the little money that I had. I used to go around doing car washes at the age of ten. At twelve, I had about half a dozen kids selling candy for me at their schools. When I turned fourteen I had my own business selling watermelons on the side of the road. (2 for $5) It wasn't until I was 16 that the internet became my friend and I started playing with different business ideas. It wasn’t long before I was receiving few hundred dollars a week for doing nothing but updating my web sites.

I gained a lot of hosting experience over a few years of web mastering, and in 2002 HostGator was formed from my college dorm room.

We all have to make a living and many of us do that by going to college in hopes of one day getting a good job. I went to college for one reason and that was to buy time until I could figure out a way to be successful. Towards the end of my first year of college HostGator began to take off. I was constantly walking in and out of classes to take support calls. It became very clear that I wasn't going to have time for both HostGator and college. I had to make a choice between putting school on hold and giving my dream a chance or quitting the gator. I chose to drop out of school to run HostGator and have never looked back."

Q: Hostgator's name is one of the more memorable aspects of the company. What made you choose the name Hostgator?

Brent Oxley: 

"I probably tried at least a hundred other names first that were taken. HostGator was the best I could come up with that was available. If you think about it our name isn't even all that great! It just seems like a great name after all the years of branding and brainwashing we've done. <laughs>"

Q: How & when did the mascot & tagline come into being?


Brent Oxley:

"Both our Slogan and mascot were created just a few days after our domain was purchased. I wanted something a little more interesting then your average slogan which is why I gave it some bite. The blue gator we have was actually green in the first draft. We then tried red and a few other colors before deciding on the blue. I look at our gator so much I often forget that gators aren't blue in real life."

With the good sometimes arrives bad though. After their start in 2002 some potential issues arose in a facility that they had chosen & HostGator was left with the decision to move somewhere else.

Q: After you began having problems in the facility (in Atlanta, if I recall correctly) you were in, what made you choose The Planet as your next location to setup shop?

Brent Oxley: 

"We were with DedicatedNow prior to switching to The Planet. Our short stay with DedicatedNow was a great one with very few issues. We left DedicatedNow when we discovered they were planning to move our servers from NAC to a brand new facility they purchased. The combination of thousands of servers being relocated and a facility with no track history was more risk then I was willing to take.

The Planet was chosen based on reputation, support, price, and most important of all proven stability. Had HostGator chosen a different partner to go with there’s a good chance we wouldn’t be having this interview."

Q: With companies like Dream host, Hostrocket and many others that are (or have) building or own their own facility, is that something that we may see down the road from Hostgator?

Brent Oxley:

"Anything is possible for the future, but as of right now we do not have any plans to build our own facility."

Q: As the owner & CEO of Hostgator, what type of daily operations are you involved in?

Brent Oxley:

"I'm pretty hands on with all aspects of the business. A few things I do are advertising, paying the bills, firing, hiring, monitoring servers, tickets, and the hundred+ emails a day I receive. The majority of my time goes to helping customers. I ask all our customers to request for me personally if regular support channels ever fail."

Q: You're one of the few CEOs I know of that interact directly with
their own clientbase. As your company has grown have you ever found it
hard to find time to interact with them as much as you would like?

Brent Oxley: 

"The customers come first so finding time for them hasn’t been the problem as much as trying to find time for the rest of my duties. I’ll remain personally available for every one of our over 700,000+ hosted sites for as long as humanly possible. I just require that regular support channels are attempted first."

Q: What are your thoughts on today's increasing bandwidth, space and resource offerings?

Brent Oxley:

"The majority of hosting companies began offering unlimited disk space and bandwidth plans months, if not years ago. They might not say “unlimited” but with the size of current plans being offered there’s no difference. The top hosting companies could 100x their current offerings and it wouldn’t be any different than what they offer now."

Q: Do you feel that technology is growing at a sufficient pace to meet the demands of the clients?

Brent Oxley:

"I believe if anything it’s growing so fast it’s overwhelming for many. It seems by the time you learn how to do one thing it’s already being replaced by a newer and even better technology."

Q: When looking back on the companies beginnings, what thoughts come to mind when comparing then and now?

Brent Oxley:

"I remember the day we moved into our first office. It was about 2k sq feet, and I didn’t think we could fill even half of it. Less then a year later we couldn’t breathe we were so packed. HostGator is now using about 8ksq feet in our 30,000sq ft building, and I know it’s only a matter of a few years before we have people jammed into closets.

Things used to get so slow we would all take a break to play StarCraft, and now if we did that people would panic that we went out of business.

Years ago I received a call from another company offering a million dollars for HostGator. I wasn’t interested, but it did give me a sense of accomplishment. Fast forward to the present and we could easily fetch 40x that amount. We aren’t interested in selling, but it is sometimes cool to think about what we would go for. I love what I do so I don’t see letting go any time soon."

Q: If you were to have started HostGator today, would you have done
anything differently?

Brent Oxley:

"There was a very short period of time years ago when it was just me and
I couldn't afford 24/7 support personnel.

I worked myself every second I was awake, but in order to cover shifts
while I slept I chose to try outsourcing. This was by far one of the
costliest mistakes I’ve ever made. The amount of money lost from
customers leaving and damaged reputation far exceeded any amount of
money saved. If I could go back in time and do it all over I would have
found some way to come up with money to pay for in house support."

Q: What are your next goals as one of the leading reseller and shared hosting providers in the industry?

Brent Oxley:

"I want to take HostGator more mainstream. I’m not sure where this will take us, but we’ll be experimenting with print, radio, and quite possibly TV commercials. We are a leader with anyone online looking for a web site, but when it comes to the offline world we're non-existent other than word of mouth."

About HostGator

HostGator is a provider of shared, dedicated and reseller web hosting services focused on the consumer and small business markets. Founded in 2002, HostGator has become a leader in reseller hosting, assisting over 11,000 businesses become web hosting companies. HostGator has offices in Boca Raton, Florida and its data center operations are co-located out of The Planet's facility in Dallas, Texas, enabling it to access Tier-1 backbone providers such as UUNet, Sprint, Level 3, Global Crossing, Verio and AT&T. HostGator's shared hosting plans are supported by 24/7 phone support, and comes with a 99.9% uptime and 30-day money-back guarantee.

There's a number of Hostgator Reviews available here on HostJury. 

Horrible web hosting providers reviewed

Fri, 30th November 2007, 17:13

It's been an awful long time since we had our 'bottom 5 web hosting providers' list on the frontpage of the site. We removed it from the site a number of months ago after asking ourselves who really wants to see the worst web hosting providers!

Please note that the data below is based entirely off the user submitted reviews on HostJury. All scores reflect those reviews submitted from previous or existing clients of each company. If you feel your company may be listed here in error, talk to your clients, not us!

From top to bottom, up first:


Hostupon reviews

HostUpon deserves an applause, they're the second lowest company on our list of reviewed hosts. In fact they've scored a zero for support and uptime, features and price follow closely. The company is listed as getting awards on several other review sites: We can't imagine why. Good grief, the editors there must be sadomassochists!

Hostupon Review Score: 0% -- Kudos, if this were golf.


Vizaweb Reviews

Up next we've got Vizaweb, founded in 2002. Since 2002 Vizaweb (at least from what we can gander based on the score) has been sucking like a Hoover. Sadly, this is the web hosting industry & not home appliances. If it were though, these folks would be in the lead! Based on their reviews we're lead to believe they've been going down more often than Paris Hilton.

But I suppose if you like it on the bottom..
Vizaweb Review Score: 7% -- At least they've got a lucky number!


Serverway Reviews

There isn't much to say about Serverway, customers had an awful lot to say though: Serverway reviews I'd go into great lengths about their reviews given the widespread abuse their own clients are giving them but since Serverway recently let their own domain name expire, I don't think they care much.

Serverway Review Score: 12% -- Finally, we're getting somewhere!

GISOL - Global Internet Solutions

GISOL Reviews

Uh oh. Founded in 1998, Global Internet Solutions has grown to become a leader in the web hosting industry. Our mission is to offer customers industry-leading Web hosting services and tools, coupled with superior customer support - at an affordable price. With a mission statement like that, who can go wrong?

GISOL can go wrong. Their customers on our review boards have described their service as "painful", "poor" and "horrible". Another client goes as far as detailing information about their 300+ Better Business Bureau complaints, that's satisfaction I tell ya!

GISOL Review Score: 12% -- With a 0% score for support, oops.


Greenlush Reviews

Founded in 2007, Greenlush originally began their start as a cPanel web hosting provider. Within days of their humble beginnings they were already posting fake reviews here on HostJury regarding their own services. That's not very nice!

Despite their fraudulent past though they decided to shutdown their web hosting operation a few weeks later & converted their site into a web hosting news portal. Bravo, one down.. Their clients didn't get out of it so easy though with the large majority losing their prepaid fees in the process.

Greenlush Review Score: 17% -- At least they gave up on web hosting.

AIT - Advanced Internet Technologies

AIT Reviews

AIT started off as an excellent provider, according to a number of the reviews posted by their clients here on HostJury. Since their humble beginnings providing service though they've degraded. I suspect somewhere along the line, their company outgrew it's team, outsourced or was sold off.

Sure enough though despite AIT ranking in as one of the bottom 5 hosting companies here at HostJury, their site is covered in awards ranging from 'Top Dedicated Host' to Best Reseller hosting. Award sites like HostReview and WebHost Directory are beginning to show their true colors -- they rate some of the worst the best!

"Seems like they hire warm bodies off the street with little or no training. Putting in trouble tickets with AIT has become part of the weekly routine. Watch out for extra charges in the fine print if you cancel, you will be obligated to pay another 6 months hosting fees even after you leave."

AIT Review Score: 17% -- Top Reseller Hosting, unlikely!

SmartyHost -- These guys take down under seriously!

SmartyHost Reviews

I'm one of those sort of people that simply expect anyone with a British or Australian accent to be intelligent, it's a flaw of us North Americans. In this case though the scores say otherwise. SmartyHost has been dragged through the mud here on HostJury by their own clients with statements like "Their support is pathetic" and over 25 other reviews agree.

"SmartyHost is great.. until something goes wrong. Personally, I still like them though because they have those hot, sexy Australian accents. Oh, did I say that outloud?

SmartyHost Review Score: Sweet 17% -- Fresh, hot Australians ready to suck... at web hosting.


ByteFortress Reviews

After leaving hundreds of users in the dark & disappearing without a trace there isn't much that can be said about ByteFortress. They're joined by unscrupulous other providers on the bottom of our list but this company really takes the cake. Not only did they disappear high & dry without so much as a peep they blamed it all on their company being sold out.

That's taking care of business!
"They are scam artists, with no integrity or professionalism." Nuff' said, sadly.

ByteFortress clocks in at 20%.

HostOnce -- Not twice.

HostOnce Reviews

HostOnce was originally started in 1997 and seems to do a lot of interesting things outside of annoying their customers. One of the few providers that I've seen offering 'charity' programs to allow you to pay your hosting while helping those with eating disorders, Kudos to them. On the other hand their clients beg to differ regarding anyone getting helped. One client even goes as far as saying "The worst host in the universe", I wonder what other planets he's hosted on. Sadly, from a quick glance at their reviews it looks like HostOnce's support is out of this world. As in, non-responsive and even SETI has given up looking for them.

Their clients say it best:

"Hostonce has got to be the most unreliable hosting provider out there. I spend more time in their support system (when it is available) than I do conducting future business. They have cost me and my clients great financial loss to which they do not seem to care. My advice is steer clear and avoid the nightmare." - DesignWeb

HostOnce Review Score: 20%

VistaPages - Hasta la Vista to your pages.

VistaPages Reviews

Last but certainly not least, we've got VistaPages. VistaPages is the 'top' of the bottom list clocking in just barely ahead of HostOnce. VistaPages was started in 2004 and founded by Kaumil Patel.

"At VistaPages, we understand that our customers' web sites are important and they require reliable services to ensure that service is not interrupted. We have established a solid foundation to offer a reliable, easy to use and low cost web hosting solution for small-to-medium sized businesses."

Somehow, we'd suspect their clients might disagree with that. One review even goes as far as saying their service was "abyssmal":

"I was with Vistapages for a year and although their live support is very good and prices very cheap their actual service was abyssmal with very slow servers and downtime" - Paul Turrall

VistaPages has recently gone as far as requesting to pay us to remove their negative reviews. We didn't adhere, I never did like dead presidents all that much, let alone the ones still living! After we denied their request they threatened to sick their lawyers on us. I suspect we'll see them in court soon because their clients won't stop posting negative reviews :(

VistaPages Review Score: 20%

The end.

Weekly Web Hosting Horrors 2

Fri, 30th November 2007, 15:32

This week we've seen a number of problems arise in the industry. One of the larger, persistent problems is from a company bought out, iPowerWeb.

iPowerWeb problems continue

I've been losing my mind dealing with these iPowerWeb problems

iPowerWeb clients may have thought they were in the green after the large-scale botched migration that Endurance International Group had planned for them. Were they ever wrong. Problems continue to arise daily with many users being frequently locked out of their control panel vDeck, sudden loss of e-mail accounts and even worse complete data loss.

We've received a number of reports from users complaining about their accounts suddenly being wiped and reverted to data from months earlier. A great deal more users reported that since another migration occurred for their accounts on Friday, November 27th they've been unable to access any MySQL databases systemwide. Grass suddenly isn't looking too green on the other side of the migration at all.

I've been losing my mind dealing with these iPowerWeb problems

XSI Hosting preparing go missing?

XSI Hosting, a provider of shared web hosting solutions looks like they're preparing to disappear off the map. After multiple instances of 15+ hour downtime, there's still no signs of life coming from their support system. XSI Hosting owns Xanadu Servers, Hostfrog and a few other web hosting properties. While it's hard to confirm what is occurring at this point, what's known is that the owner and support for the company have been nonresponsive.

There have been rumors of a death in his immediate family or his own health deteriorating. We certainly wish him the best but leaving clients in the dark should be avoided. 

If anyone does happen to get in touch with the owner please feel free to let us know.

Avid Hosting disappears entirely.

A company by the name of Avid Hosting recently disappeared entirely leaving a large amount of their clients in the dark. A site was setup by one disgruntled client and is available below:

Avid Hosting

The stories listed there about them are very serious allegations. I'd recommend reading them.

BBS Technologies, Inc. Acquires R1Soft

Thu, 29th November 2007, 21:49

BBS Technologies, Inc. today announced the acquisition of R1Soft, a provider of backup and data recovery solutions for Linux and Windows Servers and MySQL databases. The companies believe that the combination is a natural fit, enabling BBS to strengthen its position in the Windows systems management market and enabling R1Soft to benefit from BBS Technologies' distribution channel, support capabilities, and engineering resources.

"The acquisition of R1Soft expands our footprint in the Windows backup and recovery space as well as extending our reach into the fast growing Linux Server market," said Rick Pleczko, President and CEO, BBS Technologies. "As Linux and MySQL play key roles in organizations worldwide, this announcement represents an important step in positioning us to meet a broader set of customer needs during 2008 and beyond. We welcome the R1Soft team and products into our company."

"We are excited about becoming part of BBS Technologies as it will enable us to accelerate our product development plans, increase our penetration into existing markets and provide us with the resources to enter new product and market spaces," said David Wartell President and CEO of R1Soft. "The combination is a true win-win for our customers and our company. Our commitment to excellence remains unchanged."

CEO of Cogent to speak at 35th Annual Global Media conference

Tue, 27th November 2007, 22:22

Cogent Communications Group, Inc. (NASDAQ: CCOI), the largest Ethernet Internet service provider in the United States, today announced that Dave Schaeffer, chief executive officer, will present at The UBS 35th Annual Global Media & Communications Conference being held in New York City at The Grand Hyatt New York from December 3rd until December 5th. Mr. Schaeffer’s presentation is scheduled for 11:00 am, ET on December 5th.

Investors and other interested parties may access a live audio webcast of the presentation by going to the Investor Relations section of Cogent’s website ( to access the link to the live audio webcast. A replay of the webcast will be available on Cogent’s IR website for 30 days following the presentation.

About Cogent Communications
Cogent Communications (NASDAQ: CCOI) is a multinational, Tier 1 facilities-based ISP, operating one of the largest capacity IP networks in existence with lit capacities ranging from 80 to 180 Gigabits per second. Cogent specializes in providing businesses with high speed Internet access and point-to-point transport services. Cogent’s facilities-based, all-optical IP network backbone provides IP services in over 100 markets located in North America and Europe.

VistaPages launches Private Hosting services

Tue, 27th November 2007, 21:59

VistaPages - a Toronto-based web hosting provider announced today that it has officially launched Private Hosting as a part of its service offering.

"We've realized that customers who require the power of a VPS aren't able to manage it correctly," said Kaumil Patel, President of Vistapages. "Our Private Hosting offers the benefits of a managed shared environment, without the complexity of an unmanaged VPS environment!". He added.

Vistapages is offering its lowest Private Hosting plan starting at $49.95 per month, fully loaded with 50GB of space, 512MB of ram, 3000 GB of bandwidth along with full management. The Private Hosting service is geared for those running resource intensive & mission-critical applications.

About Vistapages, Inc.
VistaPages, Inc. is a privately-owned organization located in Toronto, Ontario, Canada. At VistaPages, we understand that our customers' web sites are important and they require reliable services to ensure that service is not interrupted. It has established a solid foundation to offer a reliable, easy to use and low cost web hosting solution for small-to-medium sized businesses.

Fusepoint: Canadian Executives Feel their Company’s Client Data at Risk

Fri, 9th November 2007, 16:32

Poll shows that 48% of Canadian executives are not confident private information is secure despite 71% having policies and procedures in place to guard against security breaches.

TORONTO – October 24, 2007 – The Fusepoint Data Confidence Survey, conducted by Leger Marketing, reports that a full 85% of working Canadians are concerned about personal information being stored in online databases and 12% say they have been a victim of identity heft or know someone who has. Interestingly, 22% of working Canadians admit to taking greater care of their own personal information than that of their clients or customers, and one insix (17%) report that their company has been affected by a security breach.

"Security is not just a technology issue; it's a corporate governance issue," said George Kerns, President and CEO of Fusepoint Managed Services. “Many executives are speeding down the information superhighway without a seat belt and putting businesses and consumers at risk. An ounce of prevention is worth a pound of protection when it comes to sensitive data.” Poll results also show that although executives believe that security threats from external hackers have increased since 2005, internal agents such as employees who may unknowingly download viruses, spyware, or adware represent an equal security threat. Additionally, more than two-fifths of executives (42%) have no idea what the dollar value associated with a security breach would be to their business.

About the survey
The online survey was conducted for Fusepoint Managed Services by Leger Marketing, between July 26 and August 7, 2007, a random household selection was achieved by inviting men and women full time employees who were over the age of 18 to complete the survey. Leger Marketing’s online panel boasts approximately 250,000 members nationally - between 10,000 to 20,000 new members added each month.

A total of 1200 interviews were completed with All Respondents. The margin of error for a sample of this size is +/- 2.8%, 19 times out of 20. Of these, 495 interviews were completed with executives across Canada.

About Fusepoint Managed Services
Fusepoint is a leading provider of outsourced managed IT infrastructure and application services for companies that demand the highest levels of performance and reliability from their mission-critical systems. With offices and data centres in Vancouver, Toronto, Montreal and Quebec City, we have built a loyal base of over 400 customers and strong, strategic relationships with Canada’s leading technology and communication companies. Our solutions enable organizations to focus on key goals and objectives, while we ensure their IT infrastructure is "always available" and "always secure".


Clustered Hosting Provider Mosso Deploys Hyperic Across All Production Systems

Thu, 8th November 2007, 01:58

SAN FRANCISCO, Calif. – November 5, 2007 - Hyperic Inc., the leader in multi-platform, open source systems management, today announced that next generation hosting firm Mosso, Ltd. has deployed Hyperic HQ Enterprise to provide it with a single view of its entire physical and virtual infrastructure. In less than three months, the deployment empowered the operations team to deliver better customer service while growing their install base dramatically, all without adding additional headcount.

Today, Mosso® powers more than 30,000 web sites, many of which are high-profile. The company processes approximately two billion requests per month. To handle such scale, the Mosso system is based on a cross-platform, clustered-computing architecture that is virtualized using VMware ESX Server for high availability.

With the goal of bringing scalable and highly available infrastructure to all companies, Mosso relies heavily on virtualization from VMware to manage the growth of its customer’s web sites and easily relocate resources to match demand with availability. Despite its benefits, the architectural complexity created by the virtual environment created high management costs. Mosso needed an IT management system that could keep pace and provide visibility into both its virtual and physical machines. In June of 2007, the company turned to Hyperic.

“Making reliable and scalable infrastructure easy to consume is our calling card,” said Jonathan Bryce, Mosso co-founder. “Our customers count on us to alleviate infrastructure issue which can adversely affect their business. Hyperic helps us to keep our team a step ahead of potential problems so issues can be resolved before they ever impact our customers.”

Hyperic allows companies like Mosso to quickly view performance metrics and events across virtual hosts and in context with their physical performance of the host hardware together. This holistic perspective enables an operations team to pinpoint application-level problems, and correct them before they become issues, rather than simply shuffling application services to less busy hosts, where they could become problems later.

“With complex infrastructures, and their use of emerging technologies like virtualization, Mosso and companies like it face some of the most daunting management challenges in the industry,” said Hyperic CEO Javier Soltero. “Our product was built from the ground up to manage applications. This means putting infrastructure, virtual or otherwise, in context with business performance. This powerful perspective is proven with customers like Mosso to maximize their websites and web applications performance, instead of wasting time and energy trying to keep the IT infrastructure up and running.”

Additional key benefits of Hyperic HQ Enterprise include its ease-of-deployment, task automation, and sophisticated alerting capabilities, which not only improves a company’s service levels, but does so without taxing the company’s administrators.

“If I had to grow my IT team by 60 percent every three months just to keep up with our traffic growth, the business model simply would not scale. We need our people to be working on projects to advance the platform, not on routine maintenance,” said Bryce. “Hyperic has helped enable us to focus on our platform. They have been a great partner and the support we’ve gotten has been phenomenal.”

Mosso continues to expand its use of Hyperic, and plans to deploy Hyperic HQ across the remaining development servers by the end of the year.

StatCounter Adds 100th Server to The Planet’s On Demand IT Infrastructure

Thu, 8th November 2007, 01:42

HOUSTON , Nov. 5, 2007 -- The Planet, the world’s largest privately held dedicated hosting company, today announced that StatCounter has reached a significant milestone, adding its 100th server to the company’s world-class data center infrastructure. Headquartered in Dublin, Ireland, StatCounter provides 1.5 million global customers with free Web site traffic analysis. The company uses The Planet’s data centers in both Houston and Dallas, including its high-end private racks.

The increase in server capacity reflects StatCounter’s rapid global growth. The company added 242,000 new members during the first half of 2007, reaching 1.5 million, which is up 50 percent from 0.9 million in June 2006.

Aodhan Cullen, StatCounter’s founder, was recently named by BusinessWeek as its Young European Entrepreneur of the Year for 2007.

“By outsourcing our server technology, we can keep costs down, minimize downtime and devote more resources to our members,” said Cullen. “We much prefer to invest in R&D and services rather than in boxes. With The Planet’s secure environment, its broad range of products and 24x7 service, we’re able to focus on our business instead of managing a powerful IT infrastructure.”

“StatCounter is a great example of the new wave of entrepreneurial Internet companies that harness the Web to create global businesses using hosted IT services,” said The Planet’s Vice President of Marketing and Product Management Steve Kahan. “We’ve watched StatCounter’s tremendous trajectory, as they’ve grown from a single server into a significant customer powerhouse. By minimizing IT costs and maximizing The Planet’s powerful scalability, and world-class network and data centers, StatCounter can focus on what they do best: provide their members with Web site traffic analysis.”

About StatCounter


StatCounter, a free online visitor stats tool, was founded in 1999. It offers its members the chance to grow and improve their online businesses by allowing them to monitor the number of hits to their website; the geographical location of visitors; the various pages a visitor views; keywords used to find the site plus other features.

StatCounter currently has 1.5 million members and tracks in excess of 9 billion pageloads per month over its network of 2 million websites. StatCounter was recently named by web information company Alexa as one of the top 30 most visited sites in the US.

For information on this real-time, user-friendly, and free visitor stats tool, please visit

About The Planet

The Planet is the leading provider of On Demand IT Infrastructure solutions, hosting more than 22,000 small- and medium-size businesses and 2.8 million Web sites worldwide. By offering the best choice of servers, software tools and world-class support, backed by state-of-the-art facilities and unmatched network connectivity, The Planet helps turn information technology into a powerful competitive advantage that enables customers to successfully grow their businesses.


Level 3 adds digital streaming to offerings

Thu, 8th November 2007, 01:27

SAN JOSE, Calif., November 6, 2007 - Level 3 Communications’ Content Markets Group today announced it has expanded its global content delivery portfolio to include streaming services. Formerly in beta, Level 3’s streaming service is being launched today on one of the world’s largest and most connected IP networks.

Third party research firms rank Level 3’s network number one in terms of connectivity, based on the Level 3 network having the fewest average hops or connections to any given IP address in the world. When combined with Level 3’s direct Internet connectivity to the largest broadband providers in North America, Level 3 facilitates the shortest route to 75 percent of “eyeballs” in the United States. From a standing start in May of 2007, Level 3 has already deployed 700 Gbps of CDN capacity. Capacity is expected to exceed one terabit per second by the end of the first quarter of 2008, less than one year after launching CDN services. Industry-leading connectivity and significant deployed capacity provide streaming customers with a robust streaming solution that efficiently delivers content worldwide in multiple formats with varied streaming rates.

“Content delivery services are the most critical infrastructure of World Cyber Games’ (WCG’s) global on-line practice, and we are very pleased to procure these important services from Level 3,” said H.S. Kim, chief executive officer and president of World Cyber Games. “Using Level 3’s streaming service, in October we organized and streamed our grand final event and other national operations from Seattle, Wash., to 74 countries and made the grand final available to our 1.5 million global WCG tournament participants.”

Level 3’s streaming services enables content providers to distribute rich media content from a global network of streaming servers. The deployment of these streaming servers enables content providers to reach millions of users worldwide with Level 3’s portfolio of services. Level 3 helps its streaming customers to provide end users with a dependable and refined video experience.

“Content owners such as sports broadcasters, movie studios, television networks and others are delivering more of their digital assets via the Internet, dependable streaming services are of paramount importance,” said Brady Rafuse, president of Level 3’s Content Markets Group. “Level 3 is a major player in this space, our network and content delivery services uniquely position us to meet the challenge of delivering massive amounts of rich media content over the Internet.”

About Level 3 Communications

Level 3 Communications, Inc. (NASDAQ: LVLT), an international communications company, operates one of the largest Internet backbones in the world, connecting 180 markets in 18 countries. The company serves a broad range of wholesale, enterprise and content customers with a comprehensive suite of services including: Internet Protocol (IP) services, broadband transport and infrastructure services, colocation services, voice and voice over IP services, and content delivery and media distribution services. These services provide the building blocks to enable Level 3’s customers to meet their growing demands for advanced communications solutions.

Layered Tech Gets New CEO

Thu, 8th November 2007, 01:55

Former President and COO of SAVVIS to lead global provider of on-demand hosting and utility computing solutions

PLANO, Texas -- The Board of Directors of Layered Technologies, Inc., a leading global provider of on-demand hosting and utility computing solutions, today announced the appointment of Mr. John (Jack) Finlayson as Chief Executive Officer of the Corporation. Mr. Finlayson was also elected to serve as Chairman of the Board of Directors. Michael Platner, co-founder of Layered Technologies and CEO since the inception in 2004, will continue as a board member and become Vice Chairman of the Board of Directors.

Finlayson, 52, recently served as a Director for Layered Technologies and a consultant with the Company for Enhanced Equity Fund LP. Previously, Mr. Finlayson served for 6 1/2 years as President and COO of SAVVIS Communications, Inc. where he was an integral part of the SAVVIS IPO, the integration of Cable and Wireless America and the overall significant profitable growth of the SAVVIS business. Prior to SAVVIS, Finlayson held the positions of SVP at Global Crossing Inc. and Corporate VP and GM for the Americas and Asia Wireless Infrastructure Group at Motorola. Finlayson also held multiple executive positions in marketing, management and sales at AT&T.

The board of the Company issued the following statement: "Layered Technologies is pleased to have attracted such a qualified and visionary leader in Jack Finlayson. This addition to the team demonstrates the strength and potential of Layered Technologies products, services and strategy. Jack's years of experience in growing and optimizing IT Infrastructure providers will continue to fuel the rapid growth Layered Tech has experienced since its inception."

"In four years at the helm, Michael Platner led the growth from a startup to a top 10 hosting provider in the US," said newly appointed CEO Finlayson. "I am excited about the opportunity with Layered Technologies. I believe the market demand is on the rise and the opportunities ahead of the Company are significant. The top line growth experienced over the last 4 years is a testament to the leadership and focus Michael Platner and Company co-founder, President and Chief Operating Officer Todd Abrams have instilled in the organization. I look forward to working with Todd while relying on Michael as a strategic ally."

About Layered Technologies

Layered Technologies, Inc. is a leading global provider of on-demand hosting, utility computing solutions and Web services. By providing high quality technology, infrastructure and support we enable customers to forego capital expenses and save on operating costs while focusing on core business issues. Layered Technologies' scalable infrastructure powers millions of sites and Internet enabled applications including e-Commerce, Software as a Service (“SaaS”), content distribution and more. Our clients range from leading-edge Web 2.0 startups, successful mid-sized enterprises and some of the world's largest consultancy and integration firms.

Switch and Data Adds Capacity in New York Metro Area

Thu, 8th November 2007, 01:49

TAMPA, Fla., November 6, 2007 - Switch and Data (NASDAQ: SDXC), a leading provider of Internet exchange and colocation services, today announced it is adding capacity in the New York Metro area to satisfy strong customer demand. The New York market is one of Switch and Data’s largest and fastest growing markets. Switch and Data will interconnect this new site with access to more than 300 networks in its existing New York sites, making this one of the most densely interconnected facilities in North America.


Switch and Data has signed a lease for total term of 25 years, including  extensions, for a site in North Bergen, New Jersey which was designed and built as a data center.  This site will add more than 163,000 gross square feet to Switch and Data’s New York Metro colocation and interconnection capacity, bringing total gross square feet to 253,000 in this market.  The New York market is a global hub where the world’s carriers, Internet service providers, content providers and enterprises interconnect their networks, store information and distribute content to their customers.


Following the build-out to meet Switch and Data’s standards, the company expects to be open for customers in the 3rd Quarter 2008.  The site will be built out in phases, in pace with customer demand. This site is expected to yield 3,000 cabinets when built-out and generate in excess of $95 million in annual revenues.


“Demand for rich media, is driving exponential IP packet growth,” commented Keith Olsen, CEO of Switch and Data.  “This growth requires scale across the entire supply chain, from content origination through content delivery,” explains Mr. Olsen. “Our existing and new customers will require more power, cooling and interconnection infrastructure to support their business growth.”


Switch and Data’s capital expenditures are estimated to be $75 to $80 million in 2008 and a total investment of approximately $105 to $115 million to build-out the site. The company expects to use its cash on-hand and strong balance sheet to finance growth. This expansion is in addition to the previously announced investments in Dallas, Sunnyvale and Toronto


Switch and Data’s New York City sites are interconnected to one the world’s densest concentration of networks.  Customers in Switch and Data’s New Jersey site will be able to interconnect with customers in Switch and Data’s other New York sites via a scalable, diverse and redundant fiber ring.  The new site will have high density AC and DC power to support customer deployment of high-capacity hardware to scale their growth in IP-based applications ranging from rich audio and video content to web based mission critical business applications.


About Switch and Data

Switch and Data is a leading provider of Internet exchange and colocation services. Based in Tampa, Florida, Switch and Data operates one of the largest footprints of neutral Internet exchange and colocation facilities in North America serving more than 870 customers. Switch and Data's PAIX is recognized worldwide as the premier name in peering and Internet exchange services and is home to one of the largest commercial exchange points in North America.

Comodo releases latest version of Trustix Firewall

Thu, 8th November 2007, 01:54

Web Hosting Security 

Jersey City, NJ, November 7, 2007 - Comodo, a leading security company, announced today the release of Trustix™ Enterprise Firewall version 4.8, (TEF) a free enterprise class LINUX-based firewall solution. Trustix™ Enterprise Firewall delivers a high performance firewall to monitor network traffic and protect the network against unauthenticated traffic or login attempts that may inject Trojans, worms, or infected files into the network. TEF, widely acclaimed for its innovative WYSIWYG interface in combination with its sophisticated security features, remains free for use without requiring any licensing, subscription, or renewal fees.

Firewalls are designed to allow or block network traffic based on a number of criteria, usually related to where the traffic is coming from and what ports or services are being used. Comodo's offering provides core firewall functionality but also contains several additional security and usability features to safeguard a company's network including a number of features.

About Comodo

The Comodo companies provide the infrastructure that is essential in enabling e-merchants, other Internet-connected companies, software companies, and individual consumers to interact and conduct business via the Internet safely and securely. The Comodo companies offer PKI SSL, Code Signing, Content Verification and E-Mail Certificates; award winning PC security software; vulnerability scanning services for PCI Compliance; secure e-mail and fax services.

Continual innovation, a core competence in PKI, and a commitment to reversing the growth of Internet-crime distinguish the Comodo companies as vital players in the Internet's ongoing development. Comodo secures and authenticates online transactions and communications for over 200,000 business customers and 3,000,000 users of our desktop security products.


Apptix Partners with Polycom to Deliver HD Voice Phones to Small and Medium-siz

Thu, 8th November 2007, 01:05

VoIP News 

Apptix (OSE:APP), the premier provider of on-demand business communications solutions for Small and Medium-sized Businesses (SMBs), today announced its status as a certified Polycom Reseller. Apptix now offers Polycom’s latest standards-based Voice over Internet Protocol (VoIP) phones to its customers, including the Polycom HD Voice™ SoundPoint IP 550 and 650 models. The announcement is part of a new set of Apptix Voice programs and products, which will simplify the adoption of premium quality VoIP telephony solutions among SMBs.
A leader in Hosted Exchange services for SMBs in North America, Apptix has seen growing demand for its recently launched Hosted VoIP service, Apptix Voice, both among its Hosted Exchange customers and organizations new to the company. In order to provide small businesses with a premium Voice service to complement its existing market-leading hosted email and collaboration services, Apptix has partnered with Polycom, which is the leading independent supplier of standards-based VoIP endpoints, to offer best-in-class high definition phones.
“Office phones, mobile devices and email are the critical backbone for our SMB customers who rely on their communications technology to maintain a smooth running business,” said Amir Hudda, CEO of Apptix. “Partnering with Polycom, the industry leader in unified collaborative communications solutions, allows us to bring our customers the best in VoIP services through the combination of our Apptix hosted VoIP services and Polycom’s HD Voice phones. Whether talking to their clients or communicating with remote employees, our SMB customers can now have crystal clear, more life-like phone conversations which can significantly boost recognition and enhance productivity.”
“By teaming with Apptix, we offer SMBs the opportunity to implement the ultimate in high definition telephony as an integral part of their broader communications solutions,” said Chalan Aras, vice president of marketing for Polycom’s Voice Communications division. “Polycom HD Voice allows an SMB of any size to ‘sound’ big and operate like a world-class enterprise.”

In related news, Apptix is announcing a new Leasing Program for its SMB customers, which includes leasing options for the new Polycom phones and is launching its “Getting Started with VoIP” program, designed to introduce small businesses to affordable, business-class VoIP phone service. Apptix will offer two free months of Apptix Voice service to all new qualifying subscribers between November 6, 2007 and December 31, 2007. 

About Apptix

Apptix (OSE:APP), founded in 1997, is a premier provider of on-demand email, voice and collaboration solutions to over 167,000 subscribers across more than 16,500 organizations worldwide. Its Software as a Service offerings, including Hosted Microsoft Exchange, Hosted Microsoft SharePoint, Hosted Mobile Instant Messaging (IM), Mobile Messaging, and Archiving & Compliance, provide small and medium-sized businesses with a reliable, secure and cost effective alternative to purchasing and managing software applications in-house. IBM, Hewlett Packard, Bell Canada, Savvis and others have selected Apptix to provide on-demand services to their customers. Apptix is a Microsoft Gold Certified Partner for Hosting and Application Services. 



Weekly Web Hosting Horrors

Mon, 5th November 2007, 04:06

We've decided to start a weekly digest of web hosting industry events, primarily concentrating on the bad. After all, bad news is great news.. or at least it makes for good reading & some pity.

Alabanza, NaviSite & the definition of pain!

The migration has currently left clients down for more than 48 hours total with no end in sight.

First up on the list is the recent events at Alabanza & NaviSite. Customers are calling it a "migration fiasco" after a recent purchase of Alabanza by NaviSite.

It seems that NaviSite immediately chose to relocate the Alabanza customers to its' own datacenter within days of the company ownership changes. As a result, thousands of clients have been left in the dark. Some rough estimates gauge the number of sites down as a result of the fiasco are over one hundred & seventy five thousand!

Some users on WebHostingTalk are stating quite interesting things, here's what one had to say:

"We were told that NaviSite had fired the entire Alabanza staff and therefore could not continue to run operations at that location, that and the lease on the datacenter was also coming to the end, and NaviSite had been given notice to vacate the facility. NaviSite therefore attempted to rush the migration and made the decision to pack the datacenter up and move it by truck. A source tells me that they are still unpacking the equipment and it could be tommorow afternoon after 4:00PM before the entire network is even set back up."

The migration has currently left clients down for more than 48 hours total with no end in sight. Oops.

Down the Tubes

A number of companies have been affected by downtime this week. Just recently, Servers & Domains became unavailable and no clients of the service have been provided updates from what we're aware. 

A great deal of providers have been affected by the Alabanza acquisition including 5 dollar hosting, successful hosting & and many more.

The great white north 

A number of Canadian web hosting providers have been recently sold without much notice. HostEasi & UpScaleHost acquisitions went under the radar. Earlier today each provider went off-line & left a number of users affected.

Each of the companies was originally owned by Daryl D'Souza of Technosys in Ontario, Canada. Mr. D'Souza recently took a position with iWeb in Montreal & sold the companies as a result. The HostEasi & UpScalehost servers were migrated to iWeb's datacenter without any notice to clients.

Random Information

NaviSite, a provider of application management, internet infrastructure and hosting solutions for the mid-market, has acquired two privately-held providers of hosting services – Alabanza and Jupiter Hosting – for total cash consideration of approximately $15.5 million.

Baltimore, MD based Alabanza offers a comprehensive suite of dedicated and shared web hosting services, as well as a highly automated proprietary software platform for provisioning and managing high volume hosting solutions. Santa Clara, CA based Jupiter Hosting offers dedicated and complex managed hosting and infrastructure services that include high quality and high bandwidth applications such as IPTV, Video on Demand and Progressive Video Delivery; the company also has a data center located in Santa Clara, CA.

Savvis opens Washington DC datacenter and is building three more!

Fri, 26th October 2007, 16:46

WASHINGTON, DC – October 25, 2007 – SAVVIS, Inc. (NASDAQ:SVVS), a global leader in IT infrastructure services for business and government applications, today announced it has completed construction and officially opened a new data center in Sterling, Va. to meet growing demand for integrated hosting and network services. The facility, situated just outside of Washington, D.C., will initially offer approximately 30,000 square feet of raised floor space. It provides customers with up to 224 watts per square foot of conditioned power delivered by a five bus electrical system and backed up with uninterruptible power supplies and diesel generators. Future plans call for additional expansion of raised floor within this facility.

The D.C. area data center will address the unique IT security needs of federal agencies by employing support staff with appropriate government clearance and implementing a number of 24/7 security features including guards, video monitoring systems, vehicle blockades, bulletproof glass and walls. Entrance pods, “man traps,” and a biometric entry system are designed to ensure that only fully authorized personnel are granted entry to the facility.

“The Federal Government and related suppliers such as prime contractors are increasingly demanding secure, flexible, and on-demand hosting and services from their IT vendors,” said Don Teague, Vice President of SAVVIS Federal Systems. “By specializing in providing an integrated set of high performance IT services, SAVVIS’ virtualized and managed IT utility services are playing an increasingly important role in the IT operations of federal agencies and commercial businesses.”

An example of this is the National Labor Relations Board (NLRB), an independent federal agency created by Congress in 1935 to administer the National Labor Relations Act, the primary law governing relations between unions and employers in the private sector. It selected SAVVIS to consolidate the NLRB’s entire IT infrastructure.

"SAVVIS' managed IT utility services, delivered from their Washington, D.C. data centers, provide the NLRB with a complete IT infrastructure solution that serves as the foundation for our risk mitigation strategy," said Bryan Burnett, Deputy CIO of NLRB. "This flexible and scalable solution allows us to minimize our capital expenditure while serving as a roadmap for future growth in our IT operations."

Commercial customers such as comScore, Inc. are also choosing SAVVIS for their IT infrastructure needs in the Washington, D.C. metro area. comScore, Inc. is a global information provider that supplies continuous, real-time measurement of consumer Internet activity to leading companies for use in marketing and sales strategies. It maintains large databases of information and applications used for managing its business and chose SAVVIS to provide the secure hosting environment to meet its needs.

“Our entire business relies on advanced applications and information contained in our online databases that must be continuously available,” said Ric Elert, Executive Vice President of Engineering, comScore, Inc. “SAVVIS provides the primary hosting environment that is ultra secure and highly scalable giving us the flexibility to expand our network as needed without paying for expensive upgrades.”

“The Washington metropolitan area is home to many organizations, both Government and commercial, that are turning to managed hosting and IT infrastructure services to improve efficiency and cut costs while maintaining a secure, reliable infrastructure,” said Phil Koen, CEO of SAVVIS. “We look forward to working with organizations in the Washington area and are ready to help them enhance the way they manage their IT infrastructures.”

The company is currently opening three additional new data centers in Atlanta, Silicon Valley, and the New York-New Jersey area, and recently announced plans for three more data centers in Chicago, Boston and Dallas expected to open in late 2007 and early 2008. Including the new centers in Chicago, Boston and Dallas, SAVVIS operates 30 data centers in the U.S., Europe, and Asia exceeding 1.3 million square feet of raised floor.


SAVVIS, Inc. (NASDAQ: SVVS) is a global leader in IT infrastructure services for business applications. With an IT services platform spanning North America, Europe, and Asia, SAVVIS leads the industry in delivering secure, reliable, and scalable hosting, network, and application services. These solutions enable customers to focus on their core business while SAVVIS ensures the quality of their IT systems and operations. SAVVIS’ strategic approach combines virtualization technology, a global network, multiple data centers, and automated management and provisioning systems. For more information about SAVVIS, visit

Insider Domain Name Snatching Probed

Thu, 25th October 2007, 15:20

NEW YORK -- The Internet's key oversight agency is investigating suspicions that insider information is being used to snatch desired domain names before an individual or business can register them.

The Security and Stability Advisory Committee of the Internet Corporation for Assigned Names and Numbers termed the practice "domain name front running" and likened it to a stock broker buying or selling shares ahead of a client's trade, in anticipation of a movement in price.

In the case of Internet addresses, many people who see a domain name available the first time they check find it already taken by the time they return to buy it. In my own experience, I've had it happen several times after using sites to check on available domain names.

Within hours they were purchased by an anonymous buyer.

That has led to suspicions that someone with access to search requests has been using the information to gauge interest in a domain name.

By buying the domain first, that person can then try to sell it to the interested party for a profit. This is different from traditional domain name speculation because the buyer knows for sure that the address is of interest.

Although the practice has never been proven, the ICANN committee said the perception that it is happening "portrays an unfavorable image of the parties associated with the domain name registration process in specific, and of the domain name community in general."

The committee said it wants to prevent "perception from evolving to accepted wisdom."

The committee cited possible several ways front running may be happening, including the installation of viruses and other software programmed to collect such information and the use of unscrupulous third-party sites to check domain name availability. Coincidence also was cited as a possibility however less likely.

ICANN is trying to gather evidence on whether it is occurring and, if so, whether policies or other measures are required to restrict the practice.

ICANN has more information on their site in PDF form at:

Netfirms Green Hosting Attracts Small Businesses

Wed, 24th October 2007, 18:51

TORONTO, ON October 23, 2007-- Netfirms, Inc. ( a green web host that uses energy efficient servers to power its customer websites, has received extremely positive feedback to its Netfirms Green energy saving program since it launched in July 2007. Environmentally responsible small businesses are attracted to Netfirms because of the company's commitment to reducing its environmental footprint by conserving energy in its data centers and corporate offices.

Netfirms recently surveyed 5,000 customers about what their businesses are doing to help the environment. Results indicated that environmentally responsible small businesses are hosting their websites at Netfirms because of the company's commitment to reducing its environmental footprint. 90% of customers say that using a green web host to power their website is part of their businesses green program.

WorkCabin, (, is a professional green careers website dedicated to raising the profile of green career opportunities by helping job seekers find green career opportunities. "As a company that promotes green careers, it's only natural to use a green web host. I see our relationship with Netfirms as a partnership, because we're both committed to the same thing: taking responsibility for the impact our businesses have on the environment," states Gregg McLachlan, Founder of WorkCabin. In addition to hosting with Netfirms and promoting green careers, WorkCabin also donates 1% of its annual sales to environmental organizations.

"The overwhelmingly positive response we've had to our green program makes it clear that using a green web host is important to small businesses," states Thomas Savundra, President of Netfirms, "As a way of acknowledging environmental leadership in the Netfirms community, we've started showcasing environmentally responsible customers on our website. Our goal is to encourage more businesses to take additional steps toward helping the environment."

About Netfirms Inc.: Netfirms, Inc., founded in 1998, provides green web hosting solutions and technology to successful small and medium-sized businesses, home office, entrepreneurs and individuals worldwide. Netfirms hosts over 1,000,000 websites, with offices in the U.S. and Canada. Netfirms was selected in 2006 as one of's Top 10 Fastest Growing Web Hosting Companies.

eleven2 Hosting Launches iPhone E-Mail Anti-Spam Features

Tue, 16th October 2007, 15:07

HOUSTON, TX. September 27, 2007 --- Eleven2 Hosting, the web host built from the ground up with the customer in mind, today announced availability of new anti-spam features that prevent up to 99.9% of spam from reaching iPhone inboxes. The custom-built spam protection combines anti-spam hardware appliances and in-house designed software to filter spam for iPhone email users, improving their user experience and lightening the load on Eleven2 servers.

With total sales recently reaching one million, the number of users relying on the iPhone as their primary device for accessing mobile email continues to grow. Spam has the potential to be a major issue in clogging iPhone email inboxes.

Eleven2 has enabled a anti-spam scan engine which uses a layered approach to increase “kill” rates while at the same time keeping false positives to an absolute minimum. Spam emails are identified through spam signature files and updated rules which are designed around actual identified spam, doing away with guessing and leading to extremely low false positives. Other enhancements include IMAP configurations which were heavily tweaked, redundant inbound mail servers and automated outbound IP address switching to prevent blocked sending of emails.

“More and more people rely on accessing email primarily from mobile devices,” says Rodney Giles, co-founder and chief executive officer of Eleven2. “We’ve seen how spam can cripple employee productivity through deluged inboxes, and how spam can bring company networks to their knees. We look to proactively tackle this problem so that iPhone users can experience email the way it was meant to be, with only actual messages in their inboxes.”

Eleven2 is looking to roll out additional future enhancements focused on iPhone users in the near future.

About Eleven2 Hosting

Eleven2 Hosting was formed back in early 2004 between two frustrated web developers who simply couldn't find good hosting options on the Internet. With currently more than 60,000 web sites and years of experience, eleven2 has become a world-class hosting provider that is here to stay. Eleven2 built and maintains its own state-of-the-art data-center facility and has continuously re-invented itself through the development of their own in-house automated support system.

eleven2. Serious about hostin

American Internet Services (AIS) opens second data center

Tue, 2nd October 2007, 16:10

San Diego, CA, July 05, 2007: American Internet Services ( announced today the launch of a new 80,000 sq ft, state of the art, data center in San Diego. American Internet Services (AIS) is now the largest independent Colocation provider in Southern California with more than 105,000 feet of premier Data Center and Colocation space. The new facility is located at 9305 Lightwave Ave in San Diego.

American Internet Services' first facility is located in the San Diego Tech Center. This world class facility provides collocation services to many Fortune 500 clients. AIS will maintain both San Diego data centers providing services both in the Golden Triangle/La Jolla area on the west side of San Diego and in the new San Diego Spectrum located in the Clairemont Mesa area on the east side of San Diego.

When asked how AIS has been able to double its revenue in just over one year, Robert DeuPree, Chief Executive Officer said "American Internet Services' amazing growth is attributed to two major factors. The first is our clients demand for highly reliable, secure data center space and our ability to meet that need. The second and most important reason is that we set ourselves apart from the competition by providing the best bandwidth, most uptime and the best customer service. AIS is setting the industry standards for colocation".

Many Fortune 50 clients, including several well recognized "household" names and financial institutions that simply cannot afford to go down and demand the ultimate in customer service choose American Internet Services.

Key Features of the new colocation data center include:

  • 13 Megawatts of Power
  • 1500 Tons of Cooling
  • Redundant UPS systems
  • Performance routing across 6 major backbones
  • Redundant feeds to redundant power substations and redundant generators
  • N+1 or greater redundancy on all data center and network systems.
  • State of the Art Security
  • 7x24 Staffing and remote hands
  • Standard setting customer service
  • Located between the 52, 15 and 163 freeways and Montgomery Field.

AIS has been providing data center colocation space and Internet Services since 1994 to Fortune 500 clients in a variety of industries including leading Financial Institutions, Credit Card companies, Government contractors, IT outsourcing providers, Pharmaceuticals manufacturers, Online Entertainment and Gaming companies among others. AIS also serves a broad range of small and medium sized business customers.

Oh dear web hosting industry, how low can you go?

Sat, 22nd September 2007, 03:43

Every so often we get an interesting request from a web hosting company or vendor. Some of them really just make our day though. Sometimes I think I'm in the wrong industry - this one seems to be filled with scammers & spammers.

This specific request is one from Kaumil Patel of Vistapages, who happen to have an awful lot of very unsatisfied web hosting clients. It's no wonder that the Vistapages team is offering to pay us to remove the bad web hosting reviews about their company!

Vistapages is dirty

This stuff just writes itself, comedy gold. VistaPages is another web hosting provider based out of Toronto, Ontario. They have been in operation a number of years but ethics don't seem to be part of their offerings.

Most companies tend to just post completely fake reviews rather than trying to pay us off to remove them. Neither method works though, we've got more ethics than this industry will ever have.

About Vistapages

VistaPages' goal is to provide a low-cost web hosting solution that is easy-to-use, and is customer service oriented. At VistaPages they value our customers and recognize their need for quality service and outstanding customer service.